Husky Energy Senior Service Delivery Specialist, SAP Security in AB, Canada

One of Husky’s advantages is that we are an integrated oil and gas company. From exploration to development, production, refining and marketing, we’ve got it all! Combine this with a range of learning and development tools and an inclusive work environment, and you are well-positioned for a successful career at Husky.

We have training, mentoring and career development programs and resources to help you develop both personally and professionally – as an employee or a leader. We offer many internal leadership and business skills courses along with tuition reimbursement programs for qualified employees. Every year, a significant number of our employees are able to take on new roles within the company thanks to our strong focus on hands-on learning and development.

Husky is currently looking for a Senior Service Delivery Specialist, Security. The Senior Service Delivery Specialist is responsible for providing subject matter expertise for a specific subset of Husky's application services.

This position supports projects, defects, requests, and enhancements within their application domain of expertise. This position may be engaged to assist in demand shaping and solution selection efforts, including analysis, design and architecture.

This position participates in the planning and implementation of policies and procedures to ensure systems provisioning and maintenance that is consistent with Husky goals, industry best practices, and regulatory requirements. This position also plays a strong service management role with vendors and is responsible for ensuring vendor solutions are built in accordance with internal and external requirements. Additionally, this position oversees technical delivery of changes within application services and how they align with Husky’s overall goals.

Specific responsibilities will include:

  • Maintain in-depth knowledge of a specific subset of Husky's application services

  • Coach and guide vendors in carrying out deliverables and related processes

  • Provide insight into Husky environment by supporting vendor Q&A

  • Work with vendors to analyze existing application effectiveness and make recommendations for the improvement and growth of the operating environment

  • Carry out day-to-day activities for vendor related services

  • Ensure relevant performance management activities, such as measurement of SLAs, are performed

  • Provide subject matter expertise to assist in demand shaping and solution selection processes; assist in the design, deployment and configuration of proof of concept and prototype application services

  • Support vendor in providing necessary assistance during patching, maintenance, upgrades and other related activities associated with operating an application

  • Support vendors in resolution of major incidents

  • Support the Service Desk with Tier 3 end-user assistance, incident troubleshooting and resolution

  • Manage compliance (internal and external regulations and policies) for Security, Compliance & Accreditation processes

  • Support release management and operational readiness; identify and communicate operational risks

  • Ensure documentation of application specifications and production of operational support manuals

  • Provide SAP role development expertise for SAP R/3, BW, PI, Portals for project and base support activities using the profile generator in an environment where users are managed through Central User Administration

  • Develop SAP Security roles in conjunction with best practices, control considerations, segregation of duties and accepted standards and level of documentation

  • Provide ongoing development of in-depth knowledge of SAP Security and associated practices together with supporting level of business knowledge

  • Identify value-add opportunities to leverage and improve existing security framework

  • Liaise with External and Internal Auditors with requests for information required for audit purposes

  • Take part in SAP project design reviews

  • Provide SAP Security work estimates to projects

Our ideal candidate will have the following qualifications:

  • Post-secondary degree in related discipline

  • ITIL Foundations

  • SAP security certification

  • Minimum 8-12 years' experience in IS required, including development, implementation and maintenance of large scale systems across multiple hardware and software platforms

  • A proven track record of successful program management in complex, multi-function programs. Must have led large, cross-division functional teams or projects that had a long term effect on the organization

  • SAP Security configuration experience

  • SAP knowledge and experience working with SAP NetWeaver and Business Suite

  • Minimum 5 years' experience working with IS in an oil and gas domain

  • Management and Collaboration

  • Stakeholder Management

  • Client/Vendor Management

o Experienced in effectively interacting and communicating with IS partners and vendors

o Can consolidate requirements and translate them into IS deliverables

  • Quality Management

o Understands and adheres to company's quality management processes and practices

o Familiar with quality evaluation methods such as user acceptance testing (UAT), unit and integration testing, etc.

o Participates in quality control activities

o Working knowledge of quality assurance methods, tools and techniques

o Can describe and interpret quality indicators relevant to own unit or function

  • Working knowledge of Central User Admin (CUA)

  • Knowledge of structural authorizations

  • Microsoft Office

Husky Energy is one of Canada's largest integrated energy companies. It is headquartered in Calgary, Alberta, and is publicly traded on the Toronto Stock Exchange under the symbols HSE, HSE.PR.A, HSE.PR.B, HSE.PR.C, HSE.PR.E and HSE.PR.G. The Company operates worldwide with Upstream and Downstream business segments. Husky's balanced growth strategy focuses on consistent execution, disciplined financial management and safe and reliable operations.

Husky embraces diversity and inclusion, and encourages a respectful workplace. Husky works to ensure that all staff feel respected, included and valued. The Company attracts the best talent by encouraging applications from all qualified individuals, including women, Aboriginal peoples, persons with disabilities and visible minorities.

Interested candidates must apply online at: . Only those candidates who apply via Husky's online application process can be considered. We thank all applicants for their interest in our organization; however, only short-listed applicants will be contacted.


Job: *Information Technology Management

Title: Senior Service Delivery Specialist, SAP Security

Location: CAN-AB-Calgary

Requisition ID: 00091020-20160704