Fiserv VP, CFO, FRMS in Alpharetta, Georgia

Position Description

Reporting to the Group CFO, Billing and Payments Group, the VP of Finance is the Finance Executive for Fiserv’s Fraud and Risk Management Services Business (FRMS).

The VP of Finance will work in close partnership with the Business Unit Leadership team to drive business growth in FRMS. S/he will be responsible for the financial planning and analysis, budgeting, and forecasting functions of FRMS. This executive will be relied upon to offer excellent, qualitative business judgment, to build strong relationships with key decision makers internally, and to interface regularly with internal clients regarding the pricing and delivery of Fiserv’s services, business decisions, and reporting.

Responsibilities include providing strategic focus and financial thought leadership to the business, working as a business partner with the Division President and helping to both define and achieve strategic objectives and the required financial performance. Another key aspect of the role is leading the reporting and analysis of product and customer profitability. Other core responsibilities include providing business visibility across multiple products, time horizons, and using this information to manage financial performance risk and contingency planning. Accounting responsibilities are managed within a centralized shared services organization, requiring the maintenance of a collaborative working relationship to ensure the integrity and efficiency of Fiserv’s consolidated financial reporting. The VP Finance will be responsible for a team of approximately fifteen financial professionals.


Financial and Risk Management Solutions (FRMS) is a $280M business that is aligned within the Billing and Payments Group (BPG) of Fiserv. FRMS provides financial institutions with an essential set of payments, financial, and risk management solutions that deliver a superior user experience, operating efficiencies and management insight, thereby enabling our clients to protect and grow their business. In addition we assist financial institutions to optimize their use of and return on capital by making financial risk actionable and transparent within their organizations.

VP Finance Responsibilities

Specifically, this individual will be responsible for:

  • Setting the proper “tone at the top” and demonstrate a commitment to compliance, ethics, and integrity, including but not limited to financial reporting integrity, proper revenue recognition, internal controls, policy and procedure compliance, regulatory compliance, and risk management, understanding that not all aspects of these topics will be under the direct control of the FP&A organization.

  • Providing oversight and direction for the strategy, structure, policy and implementation for all Finance practices within the Division. Actively participating in leadership team meetings as a strategic partner and advisor.

  • Developing short- and long-term strategic business and financial plans in partnership with the FRMS Leadership, Billing and Payments Group and Corporate leadership teams.

  • Leading financial analysis supporting client proposals. Contributing to the development of pricing strategies, along with identifying, assessing, and driving other options for generating incremental revenue in the business.

  • Appraising operating results in terms of the cost structure and the impact on pricing models and profitability. Evaluate FRMS performance against budget and recommend general operating effectiveness improvements within the division.

  • Providing accurate and timely historical and projected financial and operational information and variance analysis to FRMS and Billing and Payments Group leadership on a monthly basis and corporate executive management quarterly or more frequently as required.

  • Protecting and preserving Division and corporate assets through the application of globally consistent costing and control techniques which are in accordance with generally accepted accounting policies (GAAP) and corporate policies.

  • Managing interface and establishing collaborative working relationships with business unit leadership and other corporate Finance & Accounting functions including Business Accounting, Financial Shared Services, Real Estate, Sourcing, and Internal Audit.

  • Recruiting, developing, and retaining a highly capable finance team; measure quality, effectiveness and development of the Electronic Payments personnel and organization.

  • Other duties and projects as assigned

Candidate Profile

The successful candidate must be an experienced financial leader with a demonstrated “will to win” and the rigor, energy and drive to embrace this challenging executive opportunity. S/he will have a record of success in managing projects as well as expectations, and playing an integral role in building an accountable, customer-focused finance organization.

In addition, the following specific competencies will be relevant for the ideal candidate:

  • *Leadership Presence/Impact: *Personally visible across the organization as a representative of leadership team and finance function. Able to communicate pertinent messages, and listen extremely well. Conveys genuine and demonstrated belief in the organization’s ability to succeed and meet it financial obstacles under the toughest of challenges. Provides strong advocacy and leadership for the finance organization including leading by example. Able to achieve results through others by gaining commitment and holding teams accountable. This individual knows how to empower the team to identify and solve problems, experienced in translating over-arching business goals into specific KPIs, while providing necessary support and mentorship.

  • Financial Analysis and Planning Focus. Understands the importance of preparing and interpreting rigorous financial metrics in context of industry benchmarks and turning them into meaningful business insights. Keeps organization focused on key metrics that drive the business.

  • Business Acumen – This executive is recognized as someone able to assimilate, synthesize, interpret, extrapolate and as needed communicate complex business and economic information and its impacts. Experienced in business management and has led an organization which has used current technologies for transaction processing, business intelligence, workflow, dashboards and analysis.

  • Strategic Orientation. The successful candidate will have demonstrated the ability to develop and discuss strategic perspectives. This includes the ability to strategically assess the financial landscape, and build/execute specific strategies which may be required.

  • Results Orientation. This individual will possess a proven track record as a decisive, action-oriented and tenacious financial leader who has successfully participated in company efforts resulting in sustained organic growth in a highly competitive market. Demonstrated ability to establish key priorities and translate business strategies into clear and logical executable tasks that clearly focus on meeting client (Internal/External) expectations. This executive readily identifies and resolves problems in a timely manner with a bias to action.

  • Collaboration and Influencing. The candidate will have demonstrated the ability to build strong and open working relationships characterized by mutual respect, low ego and a focus on the overall success of the business rather than individual achievement. He/she is someone who invests in building relationships and can bring people together across organizational and geographical boundaries to achieve results as a team and share best practices. Proven track record operating in “field” finance leadership role including demonstrated ability to partner with the business team yet effectively manage the interface with corporate finance and shared services.

  • Program Management. Ability to deal with ambiguity, tight timelines, multiple priorities, and demanding customers, in a fast-moving, dynamic environment – requires a strong program/project management orientation to orchestrate and administer numerous finance activities, programs and processes.


The ideal candidate will possess advanced Financial Management capabilities gained through 15+ years of hands-on and leadership success in a print or manufacturing or job cost organization, including at least 7 years of people management. The following education and expertise should be a substantial part of the best candidate’s credentials.

  • Bachelor’s degree in Accounting, Finance, or Business related field. MBA and/or CPA strongly preferred

  • Operational leadership experience in a senior financial management role

  • Significant understanding of accounting/financial theory, practices, and regulations.

  • Heavy exposure to financial analysis and reporting for a large publicly listed enterprise

  • Experience with GAAP and revenue recognition in a software organization preferred

  • Multidimensional MIS and ERP systems knowledge and demonstrated experience leveraging these systems to improve efficiency and business insight (e.g. SAP and related reporting tools)

  • Demonstrated senior level experience and training in the areas of internal controls, financial statements, cash flow management, budget development and knowledge of GAAP.

  • Understanding of Sarbanes-Oxley with working knowledge of Gramm Leach Bliley.


Recognizing the importance of this position, Fiserv will offer the successful candidate an attractive compensation package including a base salary, a performance-based bonus, and long-term incentives.

/Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace./

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.