SAP IT Technology Senior Consultant Job in Bangalore, India

Requisition ID: 121381

Work Area: Software-Development Operations

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.


SAP is tapping into a new business model by establishing the SAP HANA Enterprise Cloud (HEC). With this bold step we are bringing HANA to Enterprise scale. Cloud Infrastructure Services (CIS) is the delivery unit of internal infrastructure. Within CIS, the Foundation Services unit is the shared service unit providing the basic infrastructure services to all other internal production lines and to external facing cloud units (HEC, HCM, HCP, SAPcloud, …): network, datacenter, server rooms, storage and backup, license management and supplier coordination. Foundation Services currently has a great opportunity for an Service Coordinator, Process Responsible: Global backup service.

The Data Management Backup team is an international team with the responsibility for the operations of the SAP global backup landscape.

Together with colleagues in locations worldwide and the support of Service Providers, the team secures the backup and restores capabilities of thousands of SAP systems and tens of thousands of servers.

The Data Management Backup team is working with innovative technologies like deduplication, snapshots and VTL´s.

It is permanently monitoring thousands of backups per day and managing a data volume of several ten thousand TB.

The team is permanently looking for new and innovative technologies and improvements.


  • Optimize processes to enable smooth delivery of SAP global backup service (especially cloud units)

  • Coordinate providers to enable smooth delivery of SAP global backup service (especially cloud units)

  • Interact with internal stakeholders (e.g. cloud units; includes management levels) concerning processes, service quality, …

  • Participate in projects to standardize new sites (e.g. acquired companies) and onboard sites into centralized backup service

  • Drive projects to tweak the global organization and global processes

  • Help to drive innovation to optimize, automate and standardize the operational delivery processes

  • Enable smooth operations of SAP global backup landscape (including cloud units), securing high delivery availability


Minimum of 5 – 9 years of relevant experience in service coordination or audit area or process area preferred.


  • Bachelors degree or equivalent experience

  • Strong communication skills with stakeholders (including management; English)

  • Flexible, self-motivated and able to work independently in a fast paced and multi-cultural organization

  • Good interpersonal skills

  • Process thinking, economical thinking

  • Good technical knowledge about hardware and software products for backup (preferably EMC Networker)

  • Good technical knowledge on VMware, Linux/Unix Operating systems,


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: No Selection