SAP Director-Regional Master Data Operations Job in Beijing, China

Requisition ID: 124140

Work Area: Sales Operations

Expected Travel: 0 - 10%

Career Status: Management

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Key Responsibilities & Tasks

This position part of Enterprise Data Management & Governance organization is focused on Regional Master Data operations. You will be responsible for supporting the master data needs of Sales processes for Asia-Pacific Region (China, ANZ, South-East Asia, Japan, etc.). The primary Master Data you will be dealing with is Account / Company master. You will work closely with Sales Operations in the Region to support all the data needs of Go-to-Market, Sales Planning, Demand Management, Deal Execution, Forecasting, Performance Management and defined Operations Services.

As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you are a part by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately.

Process & Tool:

  • Develops a vision and builds a road-map to enable operational excellence, process optimization, and execution through respective teams.

  • Knows how to connect strategy to execution and create the respective links for team members.

  • Understands (and champions) Master Data needs for core operations processes, tools, or services including but not limited to: Go-to-Market, Sales Planning, Demand Management, Deal Execution, Forecasting, Performance Management and defined Operations Services.

Trusted Advisor:

  • Recognized as manager and leader for Data Management.

  • Be a trusted advisor to Sales Operations in the Region for topics related to Master data (Accounts & Contacts)

  • Authorized to make necessary decisions or engage with relevant stakeholders to drive related progress and issue resolution.

  • Engages to check and validate performance and effectiveness of Master data services or support provided.

Projects & Programs:

- Define, lead, and enable execution of large scale projects & programs through direct and indirect reports at a global, regional, local or hub level.

- Own decisions, measures, and visibility of team-related program/project including sharing of learnings and successes.

- Empower team members to successfully define, manage, and execute against project timelines and objectives, but also how to enable acceleration and pass risks/barriers.

- Deliver on own projects championing SAP strategy and operational excellence, while looking at impact and opportunities beyond own team.


  • Enable business and sales stakeholders to leverage and adopt services, tools, or processes produced through the team.

  • Identify opportunities to drive broader enablement, scale, and coverage for related services.

  • Enable and act as change agent.


  • Actively contribute and motivate the one team spirit. Showcase successes, learnings, and best practices beyond internal borders or silos. Develop, coach, guide, and lead.


  • Adhere to and execute in line with SAP's leadership principles: recruit, develop, and retain talent; build, motivate, and grow the team; coach and facilitate collaborative execution.

  • Outline a vision and set SMART objectives for team members. Enable achievement through performance reviews, sponsoring and coaching.

  • Act and is recognized as role model, championing SAP's passions.


Master Data Management:

  • Enable, coach and facilitate team execution against infrastructure design, build, and support master data operations in line with business and operational priorities.

  • Think beyond team boundaries to drive efficiencies and simplification for data operations leveraging Enterprise Data Management CoE & Shared Service centers

  • Ensure compliance to related governance and guidance on Master Data processes.

  • Define and execute strategies to improve Quality of data at local level

  • Be a Champion for the Franchise4Success data management processes and support all Franchise sales processes on their master data needs


Experience & Language Requirements

  • Overall 10 years of experience with Consulting, Sales, Pre-Sales and/or Sales Operations

  • 5 years of experience as a business/data management analyst for CRM, data warehousing and/or data projects

  • Experienced with business processes related to Information Quality Management, including customer data governance, stewardship, and data cleansing methodologies.

  • Experienced working with and having a good understanding of D&B data on Companies

  • Demonstrated capability in process analysis and process improvement techniques

  • Enterprise Information Management solution experience a plus;

  • Experience working within project management related fields required;

  • Experience in working together with Senior Management;

  • Strong communication, coordination, meeting facilitation experience

  • Be results driven and quality focused

  • Ability to work in a fast paced environment

  • Experience in Software Industry and advantage

  • Mandarin – Fluent (Able to fluently understand and communicate verbally and in writing)

  • English: Conversational (Able to understand and formulate verbal and written communication) Education

  • University degree (min. Bachelor as entry level) or comparable experience Professional Training & Certification

  • SAP application (CRM, ERP, S/4 HANA) experience preferred

  • Agile solution delivery experience a plus


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: No Selection