SAP Sales Support Expert Job in Beijing, China
Requisition ID: 126757
Work Area: Sales
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
EXPECTATIONS AND TASKS
Process & Tool:
Consider outside-in and inside-out perspective when challenge the status quo in analyzing existing processes, recommending improvements, and implementing innovative improvements of operations processes and tools that accelerate business impact.
Processes include but are not limited to: Go-to-Market, Sales
Planning, Demand Management, Deal Execution, Forecasting, Performance Management and defined Operations Services.
Deliver as a trusted advisor and partner to the business with respective credibility and influence from strategy to execution.
Fully understand core requirements and business implications to strategically advise on senior management decisions.
Projects & Programs:
Identify, lead, and coordinate execution of advanced technical, adaptive, or strategic projects designed to address and improve business bottlenecks, gaps, or deficiencies.
Direct the design, planning, and implementation of (business) development/change programs, policies, processes, standards and procedures or technologies.
Coach and motivate project contributors to jointly execute priority programs against target.
Manage expectations proactively and transparently for strong project/program execution and completion.
Leverage extended knowledge and networks to drive higher impact.
- Enable business and sales stakeholders to leverage, adopt, and
adhere to defined core processes or tools.
- Lead, influence, and champion best processes and behaviors to re-inforce accountability for smooth end-to-end process execution.
- Actively contribute and motivate the one team spirit. Showcase successes, learnings, and best practices beyond internal borders or silos. Develop, coach, guide, and lead peers.
Application, Data, Reporting:
Innovate, design, blueprint, and build sales supporting infrastructure (systems, tools, or applications).
Act as subject-matter expert.
Provide system and/or user support through guidance and trainings.
Manage aspects of the deployment and maintenance of related infrastructure incl. governance and documentation.
Ensure data stewardship - including projects for advanced simplification.
Reporting – simplify and optimize reports or related infrastructure. Make consumption of reports accessible and relevant for senior leaders.
Customer-facing Sales Support:
Proactively look for opportunities to enable a greater customer experience by proactively managing customer relationships and expectations efficiently. Leverage your customer relationships for a greater impact.
Optimize customer engagement through best practice, insight, and enablement beyond team responsibilities.
Position yourself as content/process expert for related hands-on sales support including but not limited to: Reference Management, Bid & Proposal Management, Deal Support…
Manage and maintain related tools for greater customer insights
Enablement & Knowledge Management:
Take leading roles to rollout and implement strategy, solution, innovation and other business topics to various audiences. Can step in to deliver content or facilitate.
Proactively identify opportunities to optimize the (internal or external) learning experience and consumption of related content/messages through relevant or innovative tactics and tools
Execute and coordinate end-to-end training or enablement sessions, capturing learnings, ensuring reusability, structuring content, and coaching others on how to use/manage knowledge
- 15 - years of working experience, thereof 5 in operations or related area;English: Level 3: Fluent (Able to fluently understand and communicate verbally and in writing)
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
- University degree; MBA preferred
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis.
Additional Locations: No Selection