CGI Technologies and Solutions, Inc. Senior Operations Manager in Boyers, Pennsylvania

Senior Operations Manager

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Category:Consulting / Business / Functional

City:Boyers, Pennsylvania, United States

Position ID:J0216-1538

Employment Type:Full Time

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Position Description:

The Senior Operations Manager shall directly support the Program Manager in the management of all aspects of contractor-provided support services at client and ensure the flow of operations between all contractor-staffed positions. Other responsibilities will include management of subcontractors, financial tracking and monitoring of government contract compliance in support of our customer and our employees

Your future duties and responsibilities:

•Supports the Program Manager in organizing, directing, and coordinating of planning and production of all contract support activities.

•Ensures the flow of operations between all contractor-staffed positions to meet contract requirements.

•In coordination with the Program Manager, provides daily feedback on workflow and future projections to the senior Government personnel at the Facility.

•Supports the Program Manager in providing studies and evaluations.

•Demonstrates excellent communications skills with all levels of management.

•In coordination with the Program Manager, implements the Management Plan and Corporate Quality Control policies to effectively direct contract support activities.

•Ensures satisfactory conformance with contract provisions and performance metrics.

•In coordination with the Program Manager, assigns, schedules, and reviews work of supervisory staff.

•Assists with Subcontractor management.

•Support the Program Manager in interpreting policies, purposes, and goals of the organization for subordinates and the monitoring of contractual expenditures budgets.

•Assists with budget management and forecasting

•Supports the development and maintenance of succinct reporting methodology

•Aids in coordinating activities with all other sections of the facility to obtain information to facilitate administration.

•Manage staff of Operations Managers

•Maintain constant awareness of all aspects of internal security

•Take initiative to escalate any issues as appropriate and to report trends or patterns in the volume or nature of inquiries handled, to management.

•Attend meetings and generate meeting notes as necessary.

•Assist with special projects as required.

Required qualifications to be successful in this role:

•Four (4) year college degree in Liberal Arts or Business. (Preferred – Work Experience in lieu of accepted)

•Minimum of four years of progressive management experience.

•Minimum of four of management/supervisory experience supporting OPM or DoD contracts of similar size and scope.

•Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use.

•Excellent verbal and written communication skills.

•Advanced functionality in MS office applications, including Excel and Word

•Ability to prioritize workload and possess excellent organizational skills

•Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required

What you can expect from us:

At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 65,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans.

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending upon specific assignment, or upon any US government security clearance if required. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

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In the US, CGI is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI is committed to the principles of equal employment opportunity and to compliance with US laws and regulations. Click here at to access our US EEO/Affirmative action policy.

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