SAP SAP Basis Engineer - Cloud Job in Budapest, Hungary

Requisition ID: 85413

Work Area: Information Technology

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.


SAP: Run Simple - The World's Largest Provider of Enterprise Application Software

SAP SaaS Cloud Delivery group hosts and operates key business solutions that SAP offers to Small, Medium and Large enterprise customers. Solutions like Business ByDesign (ByD), Cloud For Customer, Integrated Business Planning, Event Ticketing, Predictive Service Management and many other on-demand solutions in CRM, Supply Chain, Sports and IoT domains are fully operated with E2E responsibility in the Cloud landscape, with hundreds of customers in various industries, from Event Management companies to Global Petroleum MNCs. Key innovation areas in SAP SaaS Cloud are IoT (Internet Of Things), Hana Cloud Platform and Hana Analytics, built and run on state of the art infrastructure in SAP Data Centers.

SaaS Cloud’s Budapest Delivery center is a key location responsible for Operating SAP’s SaaS Cloud Products, primarily in CRM, Supply Chain and IoT areas, with highly skilled teams exposed in new generation technologies like Hana DB, Hana XS Engine, NetWeaver / ABAP, Java, Internet Of Things, etc. Budapest Delivery center is one of the best place to get exposed to various Cloud concepts, On-demand solutions and SAP Cloud technologies, in a global landscape. Team need to ensure the various productive cloud landscapes are always available to customers, in highest performance, in accordance with SLAs.

For our new Cloud Delivery Center we are looking for enthusiastic engineers in the area of SAP Netweaver


• Bring technical and application support experience, to deliver excellent services

• Takes the full responsibility for the quality of the delivered tasks and is accountable for the success

• Support trouble shooting of complex technical related issues and support root cause identification

• Takeover critical system down time situations and support in reducing overall downtime duration

• Drive Operational efficiency topics

• Own operational tasks, customer escalations, process improvements

• Working closely with Internal/External Stakeholders, developers, across locations, to ensure timely delivery

• Participate and contribute towards organization's goals and objectives, collaborating with multiple teams and solutions

• Adopt and consume new technologies that are relevant to the SAP Cloud Environment

• Report errors to development organizations and senior operations teams

• Lead internal projects / extended cross LoB activities/communications

• Review operational KPIs and support in improviing the efficiency of deliveries

Might be required to work in shifts (no late-night shift included)


• Extensive experience in operating/administering SAP system – Basis/Netweaver experience

• Experienced in Escalations handling and communication with customers

• Experience in Advanced troubleshooting of technical issues and analysis of Performance issues

• Very good Database and OS knowledge, HANA experience would be an added advantage

• Exposure to ITIL/ITSM frame work


• BSc or MSc / MS in Software Engineering or Computer Science

• Strong interpersonal, presentation and communication skills in English

• Strong analytical and troubleshooting skills

• Proactive attitude

• Teamplayer

Primary skills:

• Good knowledge in Unix environment

• Ability to handle major escalations with customers

• Ability to analyze performance issues

• Advanced knowledge in database (Oracle, MaxDB or HANA)

Secondary skills:

• Knowledge of Basis / Netweaver

• Monitoring framework/tools like Wily, LVM etc

• Security aspects and certificate handling (ssh,ssl, sso)

• DataCenter experience will be added advantage

• Exposure to ITIL / ITSM process

• Knowledge in automation / scripting


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: No Selection