SAP Support Associate - Finance Job in Budapest, Hungary
Requisition ID: 115554
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Limited Full Time
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
The Support team at the Global Support Center Hungary is critical to SAP's future success, and we are looking for candidates who strive to make the world run better . Support engineer who is driven by a desire to provide our customers with outstanding customer service. The primary responsibility is to assist our customers in resolving issues related to the implementation, deployment, functionality, and usage of SAP Products.
The engineer will need the ability to support complex environments that include a variety of operating systems, platforms, and databases.
EXPECTATIONS AND TASKS
Enable customers to implement and operate their SAP solutions efficiently by providing state-of-the-art support services
Collaboration with fellow support colleagues and other internal organizations to provide superior customer service
Taking ownership of technical issues, and working with our Development
Creating internal/external content for our knowledge base
Involvement in product testing and validation
Root Cause Analysis of reported incidents
Participation in global internal projects around support processes, infrastructure requirements and quality assurance
Provide consulting for customers on procedural issues and queries
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
Degree in Information Technology/Computer Science/Finance areas or University Students close to closure
Knowledge in Financials would be a benefit
Excellent customer focus and communication skills (oral/written)
Problem solving/analytical skills
Ability to work in teams of multicultural nature
Fast learner with IT affinity
Spoken and written English language skills are required
Spoken and written German language skills are preferred
Various positions are available for fresh graduates and candidates with relevant work experience
Accounting, Financials, Banking or Insurrance knowledge is advantage
Deep knowledge in any SAP FI product
Experience in Support or Software Development or IT
Programming skills, knowledge in Object Oriented Programming (Java, C , ABAP/4 etc) is advantage
WHAT WE OFFER
A compensation package above average
Continuous personal and professional growth
Superior office and work environment
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: email@example.com ). Requests for reasonable accommodation will be considered on a case-by-case basis.
Additional Locations: No Selection