Smithsonian Institution IT Specialist (APPSW) in Cambridge, Massachusetts

Smithsonian Institution
1 vacancy in the following location:
  • Cambridge, MA
Work Schedule is Full Time. Indefinite Trust Appointment. This is not a Federal position. - This position is only open to eligible candidates residing in the local commuting area.

Opened Wednesday 8/17/2016 (69 day(s) ago)

** Closes Friday 10/28/2016 (3 day(s) away)

Job Overview

About the Agency

This position provides end user production support and participates in the overall design, development and integration of core financials and human resources applications.

  1. Position provides tier-1/tier-2 help desk support for a variety of enterprise and local applications. Support frequently requires troubleshooting and research into reports, processes, interfaces and data structures, both delivered and customized. Position participates in many other aspects of the software development lifecycle: requirements generation, design, code, verification and test, and maintenance, as well as overall integration of software modules and other subsystem components, both commercial and custom.

  2. Contribute to design of software following SAO Computation Facility (CF) and SI Office of the Chief Information Officer (OCIO) software design standards, applicable vendor’s literature, and established CF practices. Assist with software development interpreting specific software project standards and developing software and documentation accordingly, ensuring compliance with applicable standards.

  3. Verify and test all generated software and maintain code as part of an overall system.

  4. Position works closely with technical and administrative staff to define system requirements.

Travel Required
  • Not Required
Relocation Authorized
  • No
Job Requirements
Key Requirements
  • Pre- and post-appointment background investigation.
  • May be required to serve a one-year probationary period.
  • This is a career ladder opportunity with promotion potential to grade 12.
  • Direct Deposit/Elect Funds Transfer required for salary payment.

Candidates must possess knowledge of and experience with enterprise financial systems, SQL, basic accounting principles, Web services, Web-based and database applications development in a multi-user Unix/Linux systems environment; Unix/Linux operating systems and utility software; ability to write concise, readable, user-oriented documentation for software and/or hardware systems, and to write system maintenance documentation; and, ability to work effectively and cooperatively with computer and network users and systems staff.

In addition, candidates must possess a minimum of one year of specialized experience equivalent to at least the grade 5 in the normal line of progress for this occupation, which should demonstrate basic knowledge of PeopleSoft Financials and Human Resources suites or other similar enterprise applications; basic knowledge of relational database management systems and database design concepts; basic knowledge of SQL; basic knowledge of one or more of the principle programming languages in use in SAO applications, including Java, JavaScript, Java Server Pages, Perl, PHP, and VisualBasic; knowledge of CSS, HTML and XML; and basic knowledge of system software development lifecycles, including requirements generation, design, code, verification and test, systems integration, maintenance, and support.

Experience as a trainee providing basic help desk support to users of PeopleSoft Financials and Human Resources suites or similar enterprise applications would be qualifying at this level.

Applicants can meet the basic requirement to qualify for this position through possession of education or experience. If qualifying based on education, all academic degrees and course work must be from accredited or pre-accredited institutions.

Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Grade 7: 1 full year of graduate level education OR be eligible for the superior academic achievement provision when it provided the applicant with the criteria necessary to do the work of the position.

For all positions, individuals must have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Security Clearance

Q - Nonsensitive

Additional Information
What To Expect Next

You will receive an e-mail to acknowledge that your application has been received. Please be aware that the confirmation e-mail could reside in your "junk" or "bulk" mail folder depending on your filters. The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into and selecting the tab "My USAJOBS;" e-mailing; or by contacting the Office of Human Resources Representative listed.


Review our benefits

Other Information

Salary Range: $48,312.00 to $62,807.00 / Per Year

Series & Grade: IS-2210-07/07

Promotion Potential: 12

Supervisory Status: No

Control Number: 447898800

Job Announcement Number: 16-49