SAP Fieldglass- Implementation Business Analyst (CTE Consultant) Job in Chicago, Illinois

Requisition ID: 124281

Work Area: Consulting and Professional Services

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Implementation Business Analyst

What We Do

Fieldglass, an SAP company, provides a cloud-based Vendor Management System (VMS) to manage contingent workforce and services procurement programs. More than 300 customers leverage Fieldglass to gain visibility into their external workforces, including contingent labor, services managed through Statements of Work and independent contractors while optimizing spend, quality, compliance and efficiency.

What Sets Us Apart

Fieldglass was “born cloud”. As one of the forerunners of today’s highly successful cloud delivery model, Fieldglass has been a Software-as-a-Service application since its start. At a time when many buyers were using behind-the-firewall ERP applications to manage their non-employee workforce, this VMS industry first is now the industry standard.

Some Of Our Attributes Include

  • We are the VMS market leader in global spend and in March 2014 were named the top company in our industry by Forrester Research.

  • Multilingual help desk support is available around the clock 365 days a year – in addition to a dedicated Account Services team.

  • Not only an industry leader but a thought leader - Fieldglass keeps customers up to date with VMS industry knowledge on our ‘From the Field’ blog and social media accounts.

  • We work with the world’s leading companies, including: GlaxoSmithKline, Proctor and Gamble, American Airlines, Johnson and Johnson, CVS Health and many, many more.

  • We are now part of SAP, a market leading enterprise application software company, helping companies of all sizes and industries run simple. Company Culture Fieldglass encourages an open door policy and a collaborative office environment. Team members across all departments can easily meet together in any of our open office layouts. Those with an entrepreneurial and can-do attitude keep Fieldglass at the top of its industry. Traditional perks include casual dress, generous paid time off, charitable activities, stocked kitchens, great healthcare coverage and more! Implementation Business Analyst Responsibilities SAP Fieldglass is currently seeking an Implementation Business Analyst to complete software implementation projects. The Implementation Business Analyst will be responsible for executing/managing implementation activities as well as considered a subject matter expert in the Fieldglass application. They will be called upon to consult on best practices in the Vendor Management Industry. This role will be based in our Chicago office. Responsibilities include:

  • Working with an assigned Project Manager to present best practice workflows to client/partner, and appropriately responding to clients’ needs

  • Leading or participating in business requirements gathering sessions and design workshops with client/partner

  • Ensuring that client configuration and business requirements documents are accurate, complete, and signed off by client/partner

  • Configuring the test and production environments; uploading data; conducting demonstrations for clients/partner

  • Responding to client requests by staging data in test environment and performing appropriate tests to determine if ideas work; communicating results back to clients/partners along with possible alternative solutions

  • Participating in user acceptance testing

  • Requesting, analyzing, identifying, communicating, and reconciling gaps in client data while remaining cognizant of project milestones

  • Identifying gaps in the quality or quantity of client data and ensuring the data fits the formats required; completing test uploads, reviewing error logs, and resolving accordingly

  • Actively contributing to product knowledge through self-study, meeting attendance, and project participation We’re Looking For

  • 3 years software implementation/support experience, preferably within a technology organization supporting web hosted applications. Fieldglass application knowledge is a plus

  • Experience and/or understanding of the Staffing and/or Vendor Management industry

  • Understanding/application of Implementation methodology

  • Demonstrated ability to understand and manage client expectations

  • Willingness and ability to take direction and coaching from teammates

  • Technical aptitude, strong problem solving, and analytical skills

  • “Out of the box”, quick thinking while utilizing documentation and best practices

  • Ability to ask for help and feels comfortable approaching others

  • Ability to learn complex concepts and subjects under a variety of conditions including formal and informal training as well as on the job coaching and through trial and error; participates in self-study and active learning with the goal of becoming a product subject matter expert

  • Demonstrated detail-orientation with strong organizational skills, including the ability to self-manage time and tasks

  • Exceptional verbal and written communication skills to interact with clients, partners, and internal teams

  • Entrepreneurial spirit of a go-getter

  • Advanced Excel skills, including Pivot Tables, VLookups, and building macros; exposure to Visual Basic

  • Intermediate working knowledge of Microsoft Word and PowerPoint, Visio, and exposure to MS Project as well as a variety of Internet browsers Experience in SQL queries, basic understanding of relational databases, ad hoc report development

  • Experience writing and/or executing test scripts and prior programming and project management experience is a plus

  • Bachelor's degree in Computer Information Services, or Business; Relevant experience preferred

  • Ability to travel 20-40% Industry Computer Software Employment type Full-time Experience Mid-Senior level Job function Information Technology


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations: No Selection