SAP Hybris Principal Consultant Job in Chicago, Illinois

Requisition ID: 124326

Work Area: Consulting and Professional Services

Expected Travel: 0 - 50%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Technical Consultant – Principal Consultant

SAP Hybris is the future of commerce. To strengthen our team in our Chicago office, we need your help - now!

With operations in 15 countries, SAP Hybris is the fastest-growing independent provider of commerce software. We help companies around the globe sell more goods, services, and digital content through every touchpoint, channel and device. SAP Hybris enables "OmniCommerce”: state-of-the-art master data management and unified commerce processes that give a business a single view of its customers, products, and orders, and gives its customers a single view of the business.

Over 400 companies have chosen SAP Hybris, including global B2B sites such as Starbucks, W.W.Grainger and Thomson Reuters as well as consumer brands Bridgestone, P&G, Toys”R”Us, Levi's, and Galeries Lafayette. Both principal industry analyst firms rank our commerce platform among the top two or three in the world.


As a Principal Technical Consultant, you will work directly with client and partner organizations requiring expert level technical assistance to deliver top quality technical solutions that drive business value. You must be able to mentor and teach more senior and intermediate level technical team members and contribute back your increasing expertise to our group and the SAP Hybris ecosystem, at large. The Principal Consultant leads internal technical teams and is responsible for the quality of technical deliverables during product implementation, enhancement, integration, or audit/review projects. The Principal Consultant is also expected to provide clients and partners with deep technical knowledge and product expertise based on real world experience so that, together, these teams can realize the full potential of the technology in order to meet the client’s short and long term strategic and short term business objectives.

Project complexity may vary from fairly straightforward to moderately complex, with single or multiple products and involve multiple environments (web, application, database servers). Work efforts focus primarily on delivering architectural, technical design, development and deployment services on engagements ranging from short-term consulting on a client/partner project team to full life-cycle implementation projects. Duties may be performed at customer’s site. Operates under minimal supervision on medium to large size projects involving multiple products and/or platforms.

Your Responsibilities

  • Expert level knowledge of SAP Hybris Commerce platform

  • Knowledge SAP Hybris line of business (LoB) products, such as SAP Hybris Cloud for Customer, SAP Hybris Cloud for Sales, SAP Hybris Marketing, and SAP Hybris Billing.

  • Ensure SAP Hybris cutomer success by providing oversight to partner led implementations in order to ensuring that technical specifications, data models, and process flows meet high delivery quality standards that support customer business objectives

  • Collaborate SAP Hybris Service Delivery Managers (SDMs), customers and partners to assess application and technical requirements by applying knowledge of the requirements and past project delivery experience to help identify risks and prioritize tasks

  • Execute thorough analysis and review of solution design and architecture, coding practices, and performance to ensure the technical solution aligns with SAP Hybris best practices.

  • Support pre-sales activities by participating in sales meetings and workshops by demonstrating the clear value of the SAP Hybris product portfolio and the services offered by the SAP Hybris LoB.

  • Manage customer expectations

  • Design and conduct workshops with IT and business people

  • Work with the support team to determine how the applications are supported in production, including system performance and monitoring

  • Mentor and build career plans for intermediate and senior level consultants

Your Qualifications

  • Bachelor’s degree in computer science, related field or equivalent experience

  • 10 years of total IT experience. 4 years of SAP Hybris experience.

  • Broad and deep technical experience of implementing and supporting large, complex multi domain, multisite server-based systems/networks, ideally within an external customer facing and SLA-driven environment

  • Excellent knowledge in OO software architecture/design

  • Java/J2EE with Spring experience, at least 6 years hands-on programming

  • Experience in software development lifecycle methodologies, with a focus on Agile methodologies

  • Experience working with Web Services (SOAP & RESTful).

  • Knowledge of SQL, Relational Database Management Systems (DBMS), HTTP, HTML and XML.

  • Experience in front end technologies, UML and framework technologies

  • Knowledge of micro-service architectures.

  • Must be used to working to specific standards and have a structured approach to architecture and design

  • Previous customer facing experience, preferably working across lines of business within customer organizations

  • Strong improvement focus with the ability to work in a fast-evolving and fast paced environment where creative thinking and enthusiasm are required

  • Experience in eCommerce systems, product information management (PIM) systems, enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, and/or automated database publishing

  • Very good English language skills (verbal & written)

  • Open-minded, strong in communication

  • Excellent problem solving, presentation, organizational, and planning skills

  • Self-motivated, ability to pick up things quickly

  • Willingness to travel internationally, as required


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations: No Selection