USG Corporation Manager, Transportation Operations in Chicago, Illinois

For more than 110 years, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's nearly 9,000 employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today. And looking to the future, USG employees are very optimistic – in fact, 97% of professional employees surveyed in 2013 have confidence in the company’s strategic objectives and 96% are confident in senior leadership. As a company with $3B in revenues, we’re big enough that our professionals have the resources to make a difference – and we’re small enough that you’re not just a number. You’ll work on key initiatives and build strong relationships across the company to successfully complete vital projects that will drive the future of our company. USG offers work-life balance, promotion from within, low turnover, exceptional benefits, a dynamic environment, and the ability to explore career opportunities in different functional areas within the company. Find out more about growing your career with USG at You can also visit learn more about what’s happening at USG.

Position Description: The Manager, Transportation Operations is responsible for the management of all flatbed and dry van shipments in the United States. This is referred to as “full truckload” freight management. The Manager is a hands-on leader responsible for the daily shipment of over 1,000 truckloads from over 50 USG and third party facilities in the U.S., with an annual freight spend exceeding $250 million annually. The Manager leads the full truckload freight team of 3 full time professionals.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES * Establish policies and procedures for the consistent management of full truckload freight services. Full truckload freight services management includes:

o Carrier Relationship Management o Freight Cost Management – including Linehaul and Fuel Surcharge o On-Time Delivery management

* Participate and manage USG’s strategic initiatives across all full truckload shipments as well as represent USG in industry trade groups including the following:

o Transportation sustainability (all modes) – EPA Smartway initiative o Trade Groups: Traffic Club of Chicago and Council of Supply Chain Management Professionals (CSCMP)

* For all USG facilities, identify full truckload freight requirements, including capacity and equipment needs, service areas and service requirements.

  • Negotiate all carrier rate structures, including any additional (accessorial) charges needed to support freight demand, as indicated above.

  • Provide leadership and expertise in facility infrastructure needs; specifically full truckload infrastructure requirements including marshalling yard and dropped equipment space requirements.

  • Manage full truckload freight solutions to minimize capacity risk and viability concerns, while maximizing capacity flexibility, service, and optimizing cost.

  • In addition to managing freight solutions are required above, establish policies to ensure a consistent supplier and geographic approach to full truckload is followed, create a significant presence for the role in managing key carrier relationships, and ensure that USG’s enterprise wide spend is consistently leveraged to result in optimal service and cost network-wide.

  • Implement policies and procedures to ensure carrier service levels meet or exceed USG’s On-Time Delivery goals.

  • Identify, cultivate, and establish freight relationships as required to service long-term business objectives.

  • Identify areas for cost improvement.

The Manager, Transportation Operations requires demonstration of the following Competencies & Skills:

CRITICAL THINKING • Translates business strategies and policies into specific and viable action plans for self and team members; holds self and team members accountable • Approaches problems from different angles. Identifies new possibilities to interpret opportunities and develop concrete solutions • Actively plans ahead for routine and non-routine work/projects and balances multiple demands for self and to team/work groups

INNOVATION & GROWTH • Proactively identifies and develops new methods or improvements to address work challenges when conventional approaches have failed • Takes initiative to identify new solutions for old problems; consistently seeks to identify alternative approaches

COACHES AND DEVELOPS • Provides ongoing feedback and coaching in a constructive manner to increase employees’ capabilities • Uses delegation, job assignments, and special projects to help people develop in new areas

PARTNERSHIPS AND COLLABORATION • Maintains regular contacts with key stakeholders and uses formal and informal opportunities to expand and strengthen relationships • Clearly articulates underlying interests and concerns of others to find common ground and get cooperation

OWNERSHIP & RESULTS • Takes full responsibility for delivering his/her team’s contribution to the business. Demonstrates a sense of urgency, focusing on and driving critical issues to closure. Recognizes and balances the capacity needed to execute on initiatives • Engages regularly in formal and informal dialogue about performance; addresses performance issues promptly

KEY POSITION QUALIFICATIONS: • B.A. or B.S degree (Supply Chain, Traffic, Transportation, Business, Accounting or Finance preferred) • MBA preferred (Finance, Strategy, Operations, or Technology) • 10 years relevant analytical, business or supply chain experience • Proven leadership and managerial skills. • Detailed knowledge of best practices. • Experience utilizing effective carrier management processes. • Ability to develop and advance employees into advanced assignments. • Strong analytical and fact-based decision-making approach. • Capable of building strong cross-functional relationships and understanding needs of internal customers. • Highly motivated and results oriented. • Effective communications skills, with ability to excite and engage the organization in achieving fundamental improvements in total cost of ownership performance. • Ability to go beyond this role to a larger role within the organization. • Self –confident and team-oriented. • The ability to identify and analyze problems, set priorities, and to recommend creative solutions. • The ability to negotiate successfully with a diverse group of business persons both internal and external to the company. • Willingness to travel as necessary.

Job: *Logistics

Organization: *Corp-Transportation-470-17

Title: Manager, Transportation Operations

Location: Illinois-Chicago

Requisition ID: UNI11683