SAP Sales Support Specialist Job in Chicago, Illinois

Requisition ID: 126968

Work Area: Sales

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.


Process & Tool:

Analyze existing processes, define improvements, develop new processes and champion usage.

Processes include but are not limited to: Go-to-Market, Sales

Planning, Demand Management, Deal Execution, Forecasting, Performance Management and defined Operations Services.

Trusted Advisor:

Establish yourself as a trusted advisor and partner to the business, understanding core requirements and how to enable decision-making.

Projects & Programs:

Identify, define, and execute projects designed to address and improve operational bottlenecks, gaps, or deficiencies.

Take charge and execute priority programs within scope.

Manage expectations, timelines, stakeholders, communication, and risks for effective decision making and project/program completion.


Enable business and sales stakeholders to leverage, adopt, and adhere to defined core processes or tools.

Drive accountability for smooth end-to-end process execution.


Actively contribute to the one team spirit. Share successes, learnings, and best practices beyond internal borders or silos.

Application, Data, Reporting:

Contribute and support the design, blueprint, and build sales supporting infrastructure (systems, tools, or applications).

Provide system and/or user support and enablement through documentation, training, hands-on support, etc

Manage aspects of the deployment and maintenance of related infrastructure incl. governance and documentation.

Ensure data stewardship – may include data creation, data enhancements, strategy or maintenance.

Reporting – deliver or execute reports. Create relevant functionality, enable advanced analytics, and insight to provide decision-support based on facts.

Customer-facing/ Sales Support:

Enable a greater customer experience by managing customer relationships and expectations efficiently

Optimize customer engagement through best practice, insight, and enablement

Position yourself as content/process specialist for related hands-on sales support including but not limited to: Reference Management, Bid & Proposal Management, Deal Support…

Update and maintain related tools for greater customer insights

Enablement & Knowledge Management:

Enable rollout and implementation of strategy, solution, innovation and other business topics and to various audiences

Optimize the (internal or external) learning experience and consumption of related content/messages through relevant or innovative tactics and tools

Execute and coordinate end-to-end training or enablement sessions, capturing learnings, ensuring reusability, and structuring content.


5 - year of professional working experience

Experience working within operations related fields is an advantage


English: Level 3: Fluent (Able to fluently understand and communicate verbally and in writing)

University degree


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: C at at ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations: No Selection