SAP Technical Consultant - Cloud for Customer (C4C) Job in Chicago, Illinois

Requisition ID: 121590

Work Area: Consulting and Professional Services

Expected Travel: 0 - 100%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

*Candidates can be located anywhere in North America*

The Technology Consultant facilitates the implementation and support of the SAP Cloud solution to enhance the clients’ business functionality and overall performance, while maintaining a high degree of customer satisfaction. Their specific activities will relate to the technical integration of the SAP Cloud solution to other applications and may include the customization of the solution using the Cloud Application Studio.

SAP Cloud for Customer (C4C) solutions include SAP's CRM solutions in the cloud, including Cloud for Sales and Cloud for Service, which are rapidly evolving to help grow our ever expanding customer base. Consultants are expected to demonstrate a knowledge of business process concepts, system configuration, integration and best practices, in order to deliver successful projects and achieve their KPIs incl. utilization.

The team member would form part of the Global Delivery Consulting organization, with a focus on North American accounts.

Position Responsibilities:

  • Driving the key activities of a SAP Cloud for Customer Implementation

  • Present key workshops as defined by the methodology to help gather business requirements and define the customer solution

  • Coach/Advise customer project teams

  • Connectivity topics establish the connection between SAP Cloud and customer’s environment

  • Middleware (PI or HCI) configuration activities

  • Integration/Acceptance testing

  • Cutover and Data Migration processes

  • Design the end to end process flows across customer solution landscape

  • Consult customer in integration activities

  • Support of activities delivered by Shared Delivery Center including interfaces, form and user Interface adaptations, by providing necessary specifications and acceptance criteria

  • Perform application customization via key user toolset for adaptations and analytics

  • Application specific expert consulting (Cloud for Customer Integration, SAP Netweaver PI, SAP Hana Cloud Integration, SAP Cloud Application Studio)


  • Minimum of 2-5 years professional experience, consulting experience strongly preferred.

  • At least 2 full cycle software implementations integrating CRM and ERP applications.

  • Candidate must reside in a major metropolitan area.

  • Candidates must possess the following key skills:

  • Integration Architect

  • Netweaver PI

  • Hana Cloud Integration (HCI) – preferred


  • Additional preferred skills:

  • C4C functional

  • ERP SD

  • CRM

  • CRM middleware

  • ABAP

  • Hana Cloud Portal

  • JAVA

  • Cloud Application Studio (SDK)

  • Webdispatcher

Travel Requirements:

100% travel may be required


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations: Virtual - USA