PAE, Inc Telephone Technician in China, China

Supporting the Most Exciting and Meaningful Missions in the World

Telephone Technician

Major Duties and Responsibilities:

Maintains and repairs multiple Avaya/Nortel Key and PBX telephone systems

Performs routine moves, additions, and changes on all assigned systems

Maintains Call Pilot Voice Mail System

Maintains Call Accounting System

Maintains Threat Recording System

Maintains documentation including cable records, routing records and maintenance logs

Maintains inventory of equipment and recommends replacement spares or additions

Installs or replaces cable, adds jacks and terminates cable on frames

Responds to and completes IRM/work orders issues by the Embassy Help Desk

Must be able to adapt to other specialized equipment

Qualifications and Specialized Experience Requirements:

Qualifications listed below are for the optimal candidate. Consideration will be given to candidates who can show expertise and experience with other vendor systems.

Post is seeking a qualified Nortel/Avaya PBX Technician. Technical degrees and Vendor certifications are welcomed but experience and a proven track record with the equipment are the primary criteria for hiring.

A Minimum of 3- 5 years of experience with Nortel/Avaya CS1000 and Legacy Nortel Meridian PBX and electronic key systems. (BCM/Norstar)

Minimum of 3-5 years of experience with Call Pilot voice mail and Application Builder software.

Experience with the installation and use of Optivity Telephony Manager (OTM), Telephony Manager (TM), or other Nortel/Avaya enhanced interface software.

Experience with Call Accounting systems including Phoneware Call Bill.

Must have experience with E1 ISDN DID telephone circuits, POTS analog telephone trunks, E and M tie lines and be able to install and trouble shoot all circuit types.

Is able to program and trouble shoot all Avaya/Nortel telephone sets including M3000 series and VOIP.

Familiar with programming and troubleshooting Ethernet switches.

Key Requirements :

Be a U.S. citizen. Be at least 21 years old. Be able to obtain a Top Secret Security Clearance. Be able to obtain an appropriate medical clearance. Must have a valid driver’s license. Must have a highly developed sense of customer service. Physically capable of lifting 50 lbs. Be able to stand and walk for an extended period of time. The candidate must be available to work irregular hours.

An Equal Opportunity Employer. PAE’s hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

EEO is the Law Poster at


PAE is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With over 60 years of experience, PAE supports the execution of complex and critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around the world. PAE has a workforce of approximately 15,000 people in over 60 countries on all seven continents and is headquartered in Arlington, VA.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with PAE, please call Recruiting at (703) 656-6064 or email with "Disability Assistance" in the subject line.

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