Convergys Tableau Data Visualization Manager in Cincinnati, Ohio

Job Title:

Tableau Data Visualization Manager

Job Description

Convergys Analytics Solutions is targeting highly motivated individuals in our downtown Cincinnati location with a passion to succeed, possessing strong technical skills and an eagerness to lead. Professionalism, attention to detail, and a persistent focus on quality and accuracy are required to be successful at Convergys. The Tableau Data Visualization Manager manages multiple teams of Research Programmers and/or Data Tabulators, and provides leadership and technical guidance.

Convergys Analytics Solutions is looking for a Tableau Data Visualization Manager in our Cincinnati headquarters to design, develop and support our Tableau production processes.This position will:

  • Develop and design Tableau reports and databases.

  • Suggest and create best practice data visualizations for Customer Satisfaction survey research data.

  • Develop standard processes for data setup; report creation and report production in Tableau.

  • Be primarily responsible for report and data sharing via Tableau Server.

  • Be responsible for overall efficiency of Tableau report creation

  • Develop and maintain standards and documentation

  • Have the vision to potentially define and build a team to manage report production

  • Manages teams of Research Systems staff members

  • Participates in strategic planning process

  • Recommends systems objectives and develops department plans

Requirements :

  • Bachelor's Degree in related field from a four-year college or university with more than ten years of experience

  • 3-5+ years of Tableau data visualization experience

  • Experience with Tableau Server administration

  • Proven knowledge of physical database structures and experience managing and tuning databases for performance

  • Unix/Linux knowledge a plus

  • Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates

  • Dedication to Quality and Accuracy

  • Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment

  • Flexibility

  • Strong Leadership Potential

  • Proven knowledge of marketing research practices and principles preferred

Career Framework Role

Provides leadership to managers, supervisors and/or professional staff. Is accountable for the performance and results of multiple related units. Recommends operational objectives and develops departmental plans, including business, production and/or organizational priorities . Controls resources and policy formation in area of responsibility. Decisions are guided by resource availability and functional objectives. Develops and administers performance requirements; may have budget responsibilities.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.


USA, Cincinnati, OH

Language Requirements:

Time Type:

Full time

Who We Are

At Convergys, our mission is to set the standard in our industry through unparalleled care for our clients, customers & people.

For our clients, this means our 125,000 team members wake up every day united by a common goal: helping our clients maintain exceptional relationships with their customers.

For our people, this means a commitment to each other to accomplish great things, build careers, and have some fun along the way!

Build Your Career With Convergys

When you become part of our team, you join 125,000 talented people around the world who represent some of today’s leading brands. At Convergys, one of our values is to "Grow As a Team." It's in our DNA to prioritize teamwork and develop our people. By working together, we achieve great things for clients and create opportunities to build rewarding careers. You can be part of that when you join our team. And it's all at your fingertips!

Watch the video below to hear from some of our employees around the world as they talk about what it means to be part of the Convergys team.

Convergys has careers available in 31 countries at 150+ locations.

Establish your career with a company that has locations across the world. You can grow personally and professionally - and make a difference for customers and for the communities where we live and work.