Convergys DSE DISTRIBUTED SERVICE ENGINEER in Dallas, Texas
DSE DISTRIBUTED SERVICE ENGINEER
Do you think and dream big? Do you want to work with cutting edge Microsoft technologies?
Convergys is a global leader in enterprise technical support. Our talented team delivers a unique mix of engineers, analytics, and technology solutions. 9 out of the top 10 Fortune 500 technology companies trust Convergys with their most important assets: their customers and product support.
What you will be responsible for:
Help manage the ever-growing information needs our clients
Serve as an advanced technical resource that can act as an advocate for our customers
Communicate with business clients via telephone and written correspondence regarding technical questions and issues related to Web Services.
Provide the highest level of support for technical issues involving .NET Enterprise Services (Serviced Components), System Transactions, ASP.NET Web Services applications, UDDI applications, Web Services Enhancements (WSE), DTC, IActiveScript, XML Serialization, WCF (Windows Communication Foundation), WIF (Windows Identity Foundation), Windows Workflow Foundation, COM/DCOM/OLE/COM+/COM Interop and .NET remoting issues.
Provide clients with a high level of support for any .NET class within System.Runtime.Remoting or an Interface or API listed in MSDN under Platform SDK\Component Services\COM.
The skills that will help you succeed:
Ability to hit the ground running.
Self-driven learner, ability to learn through self-paced content/instruction.
Understanding of technology and industry issues that impact business units and IT organizations within mid to large enterprise organizations
Desire to expand your career horizons and work with cutting-edge technology
Proven ability to perform complex analytical tasks with minimal supervision
Analytical yet creative
Genuine desire to help people be at their best
Passionate about technology and helping others
The technical experience that will help you succeed:
Debugging and experience with a wide array of the following technologies: : Windows Communication Foundation (WCF), Web Services, Windows Workflow Foundation, Windows Identity Foundation, .Net Framework, Windows Server AppFabric Cache and/or Hosting, Component Object Module (COM), Distributed Component Object Module (DCOM), COM+, OLE, Distributed Transaction Coordinator (DTC), .NET Remoting
Knowledge of some or all of these technologies: XML, HTML, SOAP, HTTP, Windows Security, SQL, Designing & programming Web Services, Web Service security [Kerberos, Certificates etc.]
Collecting dumps and iDNA traces
Visual Studio or TFS preferred
If you’re ready to find out how far your talent can take you, then apply to join our Convergys Engineering team in Dallas today.
The hours of operation for this team are 24x7. You may need to be available to work non-traditional hours, depending on customer requirements.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
USA, Dallas, TX
Who We Are
At Convergys, our mission is to set the standard in our industry through unparalleled care for our clients, customers & people.
For our clients, this means our 125,000 team members wake up every day united by a common goal: helping our clients maintain exceptional relationships with their customers.
For our people, this means a commitment to each other to accomplish great things, build careers, and have some fun along the way!
Build Your Career With Convergys
When you become part of our team, you join 125,000 talented people around the world who represent some of today’s leading brands. At Convergys, one of our values is to "Grow As a Team." It's in our DNA to prioritize teamwork and develop our people. By working together, we achieve great things for clients and create opportunities to build rewarding careers. You can be part of that when you join our team. And it's all at your fingertips!
Watch the video below to hear from some of our employees around the world as they talk about what it means to be part of the Convergys team.
Convergys has careers available in 31 countries at 150+ locations.
Establish your career with a company that has locations across the world. You can grow personally and professionally - and make a difference for customers and for the communities where we live and work.