SAP Services Sales Engagement Manager, SAP Hybris - South Region Job in Dallas, Texas

Requisition ID: 117525

Work Area: Sales

Expected Travel: 0 - 60%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

* Candidates may be located anywhere in the South Region*

Services Sales Engagement Manager (SSEM) – SAP Hybris (eCommerce, Digital Marketing, Billing, Cloud for Customer CRM)

SAP Cloud Professional Services has an exciting and rewarding career opportunity for a professional with 2 to 5 years of sales experience. This opportunity is geared toward managing a territory of accounts with a path to becoming SAP’s next generation of SAP Hybris Leadership.

SAP Hybris SSEM – Customer LoB Focus

The primary goal of the SAP Hybris SSEM position is to achieve and exceed an overall bookings quota for SAP Cloud Professional Services for SAP Customer LoB Services focused on our LOB applications which include the suite of SAP Hybris solutions.

The SAP Hybris SSEM will be responsible for service sales including prime engagements and partner success for the following SAP LoB Applications/Partner solutions:

  • SAP Cloud for Customer

  • SAP Cloud for Sales

  • SAP Cloud for Service

  • SAP Cloud for Marketing

  • SAP Cloud for Social Engagement

  • SAP Hybris

  • Commerce

  • Marketing

  • Billing

  • YaaS Applications

The SAP Hybris SSEM is expected to develop a territory plan containing white space, pipeline targets, and actions plans to identify pipeline and convert pipeline into service sales. The SAP Hybris SSEM is expected to work closely with related SAP Hybris LoB Sales Organizations, Regional Sales and Service Sales colleagues for these activities.

The SAP Hybris SSEM must have a good command of the sales process and be able to progress an opportunity through each stage in the sales cycle for a successful close. This requires the SAP Hybris SSEM to research a customer’s situation, conduct a customer discovery sessions, evaluate fit to SAP solutions and services, and communicate value to customers and prospects. The SAP Hybris SSEM must utilize all of the resources available to generate demand, progress the lead through the customer decision process, and close the deal. This requires skills in understanding customer political map and decision process and ability to identify and utilize champions to progress the deal forward.

Additionally, the SAP Hybris SSEM must be a self starter, highly motivated to research a customer’s situation and industry in order to prepare for meetings, continuously review and update territory and opportunity plans, and have the leadership to leverage the SAP assets available.

Responsibilities include: Developing a territory plan, leveraging all assets available (e.g. lines of service, marketing, delivery) to drive pipeline and close opportunities, insure pipeline has ample coverage of territory and the breadth of SAP Services’ entire portfolio of products and services. To this end, the SAP Hybris SSEM will be responsible for developing and maintaining relationships with new and existing customers in order to assist customer achieve strategy by leveraging SAP Services. The SAP Hybris SSEM must have a good command of the customer decision process and be able to understand and develop relationships with key decision makers, nurture champions and coaches, and progress a deal through sales cycle. The SAP Hybris SSEM must continuously update forecast and territory plan.

Qualifications for the SAP Hybris SSEM role

The ideal candidates would possess the following skills:

• Minimum 5-7 years track record of sales success in business to business selling

• Strong knowledge of eCommerce and/or Cloud CRM software space

• Professional presence to prepare and conduct a discovery session with customer

• Able to develop and maintain a territory plan to build pipeline

• Proven experience with identifying opportunities managing them through sales process to close

• Lead and influence internal teams to drive pipeline and close deals

• Able to research and understand customer business pains and tie to SAP Cloud Services portfolio and associated value propositions

• Able to apply the principles of value based selling throughout a sales cycle

• Fast learner of SAP portfolio and value propositions

• Excellent interpersonal and communication skills

• A passion for selling and winning

• Motivated self starter who learns and can adapt quickly

• Exceptional problem solving, communication and analytical skills

• Able to adapt and function effectively in a fast-paced, changing environment

• Knowledge of SAP and its products & solutions is preferred

• A record of taking initiative (self-starter), driving results, and accepting increasing levels of responsibility;

• Well rounded understanding of broad range of businesses and industries


We recognize SAP is a fast paced, innovative environment and we have crafted a formal on boarding program. This innovative program is part of SAP‘s Services Sales organization and was established to rapidly introduce our new Cloud SSEM to the SAP’s sales methodology, messaging, products, solutions and services portfolio. Additionally, this on boarding program will provide the Cloud SSEM with a community and network of professionals that they can leverage for their success. This program is designed for highly qualified and motivated sales individuals skilled in areas relevant to SAP’s strategy. The program includes completing an intense Services Sales curriculum within the first 90 days of employment. This program, a mixture of classroom and shadowing, will enable and confirm sales skill readiness and will include:

• Business to business selling against OD Service

• Territory planning and pipeline building

• Discovery call planning and practicing

• Lead generation and qualification

• Introduction to SAP Products, Solutions and Services Portfolio

• SAP resources to assist in demand generation and close process

• Value based selling techniques

• SAP organization structure and go to market strategy

• SAP deal execution processes and tools

• SAP compensation plans and how to maximize your contribution

Travel Requirements: 40-60% travel may be required


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations: Virtual - USA