HCA, Hospital Corporation of America Triage Specialist in Dallas, Texas

Green Oaks Hospital is looking for a Triage Specialist

Shifts: Full Time NIGHTS with rotating weekends

Coordinates all calls coming into the hospital concerning clinical or admissions information. Performs assessments on potential clients and refers to appropriate areas. Coordinates all assessments ordered by ER physicians concerning psychiatric or substance abuse problems. Provides age-specific care appropriately.

  • Handles inquiry calls and routes calls appropriately
  • Triage patients to determine level of care
  • Collects insurance and referral information
  • Coordinates, implements and completes admissions process
  • Serves as a liaison between physicians, patients/families and the hospital
  • Accurately maintains files, logs and reports as requested or required
  • Initiates precertification and initial clinical calls when appropriate
  • May provide crisis assessments in med/surgical hospitals
  • May coordinate, implement and complete transfers or referrals
  • May provide crisis intervention for all age groups.
  • May manage utilization of services through concurrent reviews with payers and/or interval reviews
  • May coordinate discharge planning and facilitate family discharge meetings
  • May develop a treatment plan and update with specific goals delineating clinical intervention
  • May facilitate process and psycho educational groups (RNs will not provide process groups)
  • May meet with new patients and complete the psychosocial assessment (RNs will not provide this function)
  • Adheres to hospital policies and procedures
  • Performs other duties as requested or required
  • Demonstrates an understanding of and adherence to the Code of Conduct
  • Conduct reflects the Company’s values and a commitment to the Code of Conduct

  • Requires a current Texas LPC, LPCi, LMSW, LCSW or LMFT licensure.

  • Prefer 2 years clinical psychiatric experience.
  • CPR and SAMA certifications or attainment during the orientation period

Title: Triage Specialist

Location: Texas-Dallas-Green Oaks Behavioral Healthcare Service - Dallas

Requisition ID: 07126-80578