HCA, Hospital Corporation of America Manager Transplant Services in Denver, Colorado

I. Position Summary: This position supports the mission of Presbyterian/St Luke’s Medical Center of providing innovative and comprehensive care to patients and their families. All employees are expected to put patients first, with quality, respect, safety and teamwork in all interactions with every patient, family, staff member, physician and the public.The Manager of Transplant Financial Services will:

• Supervise daily financial operations of the department • Provide leadership over direct reports in order to meet and exceed organizational/departmental expectations. This includes, but is not limited to conflict resolution, staff learning, following policy and procedure and effective communication • Ensure management and regulatory compliance of the financial process for the applicable service lines. • Resolve patient, staff and physician concerns effectively • Ensure new staff orientation occurs and take initiative and follow-through with annual staff competencies. • Perform and maintain expertise within the scope of Transplant Financial Services • Perform analysis of complex cases • Make decisions of importance on a regular basis • Perform quality analysis • Identify and resolve issues in the financial approval, coordination and coverage functions of the department • Perform quality analysis, identify and resolves issues in the billing & reimbursement (MSO) functions of the department • Implement and maintain department processes and procedures • Manage staff scheduling and payroll duties • Write and/or revise policies and procedures as necessary • Complete staff yearly evaluations • Assist program leadership with all departmental functions in support of the hospital mission, vision, facility and department goals

Presbyterian/St.Luke’s Medical Center expects our code of conduct value statements to be reflected in the way every employee interacts with co-workers, patients, and family members, and with others in the community. • We recognize and affirm the unique and intrinsic worth of each individual • We treat all those we serve with compassion and kindness • We act with absolute honesty, integrity and fairness in the way we conduct our business and the way we live our lives • We trust our colleagues and valuable members of our healthcare team and pledge to treat one another with loyalty, respect and dignity

II. Position Requirements:

• Licensure/Certification/Registration:

• Education: Baccalaureate degree required. Master’s degree preferred

• Experience: o Minimum of five years progressive medical insurance benefit coverage preferred to include assessment, processing and invoices o HMO/PPO experience o Knowledge of provider networks o Experience in an acute care facility with managed care contracting strongly preferred.

• Special Qualifications: o Understanding of UNOS policies and CMS standards, MSDRGs, ICD 10 procedure codes o Ability to analyze detailed reports, statistical data, and financial reports. o Advanced reasoning, mathematics, oral & written communication skills. o Medical terminology and working knowledge of commercial and Medicare benefit coverage. o Strong problem-solving and organization skills.

III. Degree of supervision required: Involves general guidance and direction by supervisor. Employee will be expected to perform job duties independently and in accordance with established departmental and hospital policies and procedures.

Title: Manager Transplant Services

Location: Colorado-Denver-Presbyterian/St. Luke%27s Medical Center

Requisition ID: 03166-59010