United Airlines Staff Representative - Flight Operations Safety Management System in Denver, Colorado

Staff Representative - Flight Operations Safety Management System


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Flight Operations

The Flight Operations team includes aircraft pilots and pilot support.

Job overview and responsibilities

The Staff Representative - Flight Operations Safety Management System assists in the development, integration and coordination of Flight Operations safety program elements and data streams (FSAP, FOQA, Line Check and AQP) with the overall corporate safety program elements.

  • Participates in the ongoing development, implementation, administration, and monitoring of the Safety Management System

  • Assists the Senior Manager - Flight Operations Safety Management System (SMS) with the development and writing of internal Flight Standards policy and procedures manuals such as Business Manuals, Company Flight Manuals, Flight Standards Policy and Procedures manuals, Safety Management System, etc. to ensure compliance with all applicable regulations, laws, and policies pertaining to Flight Operations’ role in SMS

  • In coordination with the Manager of Flight Operations Quality Control develops and manages internal audits and surveys Flight Operations for regulatory compliance

  • Provides assistance in the development of the SMS database and ongoing monitoring in all areas concerning Flight Operations and preparing reports and briefings as required

  • Teaches SMS Classes to Flight Operations personnel including New Hires, Captain upgrades and other members of Management

  • This position acts as liaison with Flight Operations Quality Control for all external audits, such as FAA SAIs, DOD, IOSA inspections, etc. and as a liaison between Flight Operations and the Senior Manager Flight Operations SMS to enterprise SMS Manager

  • Coordinates with other Departments and Divisions on operational safety issues

  • Evaluates and responds to any safety or regulatory issue brought forward by any Flight Operations employee

  • This person is also responsible for application and administration of SMS fundamentals at Flight Operations and supports Flight Operations in implementation and future development of SMS policies and procedures through reviews of audit findings and monthly trends to identify systemic problem areas and develops / implements appropriate programs and corrective actions

  • In coordination with Senior Manager Flight Operations SMS, this position is responsible for monthly Safety Action Team (SAT) review of all data streams for trend identification and analysis

  • This position also monitors Flight Operations' corrective action responses to FAA regarding the auditing program to ensure commitments are maintained

  • This position participates in industry training programs as necessary

  • Performs other duties as assigned by the Senior Manager - Flight Operations SMS

  • This person provides a continuously measured system of processes and data using safety trends for Flight Operations to continually monitor and enhance our safety margins by assessing threats and mitigating them by various methods of corrective action



  • Master's Degree or Bachelor's Degree in Aviation Safety preferred

  • Bachelor's Degree or equivalent work experience required


  • Solid Communication skills required

  • Interpersonal skills required

  • Leadership skills required


  • 2-4 years of experience in safety required

  • 2-4 years of experience in part 121 airline operations preferred

  • 2-4 years of experience in Flight Operations preferred


  • Must be willing and able to travel up to 25%

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


Job Flight Ops / Inflight - Management & Administrative

Primary Location United States-CO-DEN - Denver

Organization 65 Flight Operations

Schedule Full-time

Req ID: DEN00002255-DH