Sodexo Operations LLC Environmental Services / Custodial Manager 1 in DETROIT, Michigan
More information about this job
Sodexo is seeking an Environmental Services/Custodial Manager for healthcare. Detroit Receiving Hospital is a acute care level one tramua center located in Detroit, MI. This role supervises a team of 20 union hourly staff on Day Shift. The selected candidate must have stellar customer service skills as the client/patient experience is crucial to this role. This position requires a take charge, hands-on individual that will lead and train employees on quality control and safety guidelines.
The successful candidate should have previous experience managing in a union environment, excellent written and verbal communication skills, and a passion for driving and improving the patient experience. This housekeeping/custodial manager will need to implement Sodexo programs, policies and procedures while managing a team. This position will report directly to the General Manager and/or Operations Manager. We are in search of a self motivated leader with the desire to deliver outstanding results for the organization. The ability to motivate and inspire staff to exceed expectations is a desired characteristic for this manager. Must be able to drive HCAHPS results to a high level and understand ENGAGE patient satisfaction process. Overall, will need to motivate hourly staff and maintain cleaning quality to a very high level. Driving client engagement and patient/employee satisfaction is essential for the success of this role.
Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment.
Supervises hourly staff providing custodial service to client. Responsible for work force planning, Quality Assurance training and administrative functions for designated area. Typically reports to General Manager or Operations Manager.
Qualifications & Requirements
Basic Education Requirement - High School Diploma or GED
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
System ID 57128
Location US - MI - DETROIT
Category Environmental Services / Custodial