SAP Working Stundent (f/m): Remote Service Delivery Job in Dresden, Germany
Requisition ID: 120092
Work Area: Customer Service and Support
Expected Travel: 0%
Career Status: Student
Employment Type: Limited Part Time
SAP’s vision is to help the world run better and improve people’s lives.
As the cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better. SAP empowers people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.
At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. You’ll work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’ll be able to get more out of your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.
Now it’s your turn to take the next step and help make the world Run Simple.
PURPOSE AND OBJECTIVES
Digital Business Services drives software adoption, ensuring customers implement and run what they buy whilst safeguarding maintenance and subscription. Using our unparalleled expertise, we guide our customers throughout the entire lifecycle to make the benefits of digital transformation a reality, end to end. We offer comprehensive services for every aspect of customers' software implementation or upgrade and operations, including continuous improvement, quality management, problem resolution, and knowledge transfer.
The strength of our Centers of Expertise, as part of Digital Business Services, is to have strong back office support for every customer engagement, providing Expertise on Demand, instant resolution of top pain points and fast access to best practices/information plus instant quality assurance of recommendations and the improvement plan.
EXPECTATIONS AND TASKS
You will support our team with monitoring, testing and administrative tasks, follow up of incidents and by analyzing automatically created status reports of customers systems.
You will work closely with the delivery team in Dresden and communicate with involved parties of the SAP Solution Support. During your internship you will get to know SAP products and service portfolio.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Student (f/m) at a university or a university of applied sciences
Preferred fields of study: Business Sciences
Computer skills: MS Office, SAP skills advantage
Language skills: Fluency in oral and written German and English
Good communication and analytical skills
Flexible and able to work independently
Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, current university transcript of records, certificate of enrolment, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs/ programming languages.
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SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at EMEA: 49 6227 7 48599 and email@example.com , Americas: firstname.lastname@example.org , APJ: email@example.com . Requests for reasonable accommodation will be considered on a case-by-case basis.