Citi Retail Services - VP, Marketing Operations Program Manager in Elk Grove Village, Illinois

  • Primary Location: United States,Illinois,Elk Grove Village

  • Education: Bachelor's Degree

  • Job Function: Marketing

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 16061951


The Marketing Program Management Analyst is able to collaborate with cross-functional resources to manage marketing timelines, ensuring all deadlines are met from project/campaign inception to completion to support Retail Services partner’s expectations and brand requirements. This role ensures that sales and marketing assets have been completed and approved for timely release across each marketing channel (e.g. Direct Mail, Digital, Statements) and keeps key stakeholders informed of project status and any obstacles identified throughout the program/project lifecycle.

  • Plan, write requirements, and schedule marketing programs and projects

  • Identify the resources required to deliver marketing programs and projects

  • Manage programs to completion on time and within budget

  • Collaborate with stakeholders and cross functional teams (requires ability to liaise with external partners and/or vendors) to launch campaigns and projects as expected, with high degree of quality, within regulatory guidelines and achieving desired results

  • Works directly with marketing and financial teams to understand program and project budget requirements

  • Leverage automated solutions and agile marketing techniques to facilitate accelerated marketing timelines


  • Bachelor’s Degree in Marketing, Communications, Business or related field or equivalent work experience

  • 2-5 years project/program management experience

  • High level of organization, management and people skills

  • Comfortable in a fast-paced environment

  • Strong communication skills; excellent verbal and written skills

  • Excellent attention to detail; understanding of core marketing principles

  • Ability to manage multiple projects simultaneously; enthusiastic, “can-do” attitude

  • The person should be agile, friendly, capable of multi-tasking, and have a retail background