Ag Parnters Overview in Ellsworth, Iowa

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Work in a safe and efficient manner, according to Ag Partners' Safety Policy.

  • Utilize good customer service skills at all times, when servicing and greeting customers, and when working with co-workers and other departments within the company.

  • Listen to and resolve customer complaints and concerns.

  • Demonstrate work habits that develop, build, and support the team concept within the organization.

  • Manage inbound and outbound grain shipments for customers coming across the truck scale.

  • Perform required record keeping for trucking weighing and accurate grading activities.

  • Present a professional and pleasant response to incoming customer telephone calls, ensuring those calls are properly routed and resolving issues.

  • Retrieve messages from voice mail and forwards to appropriate personnel.

  • Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.

  • Answer questions about organization and provide callers with address, directions, and other information.

  • Manage outbound feed shipments including the coordination of delivery numbers, input of scale tickets daily and verification of accuracy. In on-scale interface system, manage transfer of data.

  • Welcome customers/visitors, determine nature of business and direct them to appropriate personnel.

  • Backup and assist other team members within the office as needed.

  • Perform clerical duties such as filing, photocopying and collating.

  • Light accounting responsibilities as assigned.

  • Organize daily reports and distribute to appropriate personnel.

  • A variety of general office functions depending on the current need.

  • Work overtime as required.

Key Characteristics:

  • Quality work on a consistent and timely basis

  • Able to work within established systems, standards & procedures

  • Collaborative approach when working with peers in a multi-location setting

  • Helpful, supportive communicator with supervisors and peers

  • Repetitive routines in a variety of work


  • Minimum six months related experience and/or training; or equivalent combination of education and experience. Proficient in Microsoft software including Excel and Word.


LOCATION: Ag Partners L.L.C. - Ellsworth

Location: Ellsworth, IA

Job Code: 468

# of openings: 1