Ag Parnters Overview in Ellsworth, Iowa
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Work in a safe and efficient manner, according to Ag Partners' Safety Policy.
Utilize good customer service skills at all times, when servicing and greeting customers, and when working with co-workers and other departments within the company.
Listen to and resolve customer complaints and concerns.
Demonstrate work habits that develop, build, and support the team concept within the organization.
Manage inbound and outbound grain shipments for customers coming across the truck scale.
Perform required record keeping for trucking weighing and accurate grading activities.
Present a professional and pleasant response to incoming customer telephone calls, ensuring those calls are properly routed and resolving issues.
Retrieve messages from voice mail and forwards to appropriate personnel.
Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
Answer questions about organization and provide callers with address, directions, and other information.
Manage outbound feed shipments including the coordination of delivery numbers, input of scale tickets daily and verification of accuracy. In on-scale interface system, manage transfer of data.
Welcome customers/visitors, determine nature of business and direct them to appropriate personnel.
Backup and assist other team members within the office as needed.
Perform clerical duties such as filing, photocopying and collating.
Light accounting responsibilities as assigned.
Organize daily reports and distribute to appropriate personnel.
A variety of general office functions depending on the current need.
Work overtime as required.
Quality work on a consistent and timely basis
Able to work within established systems, standards & procedures
Collaborative approach when working with peers in a multi-location setting
Helpful, supportive communicator with supervisors and peers
Repetitive routines in a variety of work
EDUCATION and/or EXPERIENCE
- Minimum six months related experience and/or training; or equivalent combination of education and experience. Proficient in Microsoft software including Excel and Word.
POSITION AVAILABLE: Immediately
LOCATION: Ag Partners L.L.C. - Ellsworth
Location: Ellsworth, IA
Job Code: 468
# of openings: 1