Citi MYS CTSM PG - Transaction Services Representative in George Town, Malaysia

  • Primary Location: Malaysia,Pulau Pinang,George Town

  • Education: Bachelor's Degree

  • Job Function: Operations

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 16062640


  • Handle Guarantee and Standby Letter of Credit Issuance processing in accordance with prescribed standards of banking operational procedures and other applicable guidelines

  • Deliver services in line with agreed service standards and turnaround times to meet customers' expectations

  • Perform controls, reconciliation, investigations, user approver testing and record retention functions

  • Handle enquiries received from internal and external customers


  • Preferably with 1-2 years of work experience with exposure to operations.

  • Must be able to read and write English; ability to converse in other languages (Cantonese) will be advantageous

  • Good PC software application knowledge

  • Ability to work in a well diversified team and should possess good team work and initiative to take on tasks

  • Ability to work in a structured, high volume, time sensitive, high risk environment

  • Focus on achieving business objectives without compromising on controls and risk parameters established

  • Flexible to work under staggered hour shift