Washington State OFFICE ASSISTANT 3-HS (WCCW) in Gig Harbor, Washington



The Department of Corrections is seeking a highly motivated and qualified individual for a permanent Office Assistant 3 at WCCW located in Gig Harbor, WA.

The Department of Corrections is responsible for administering adult corrections programs operated by the State of Washington. This includes state correctional institutions and programs for offenders supervised in the community. The Department consists of the Office of the Secretary, Executive Policy, Offender Change Division, Prisons Division, Community Corrections Division, Administrative Operations Division, and Health Services. The Department employs over 8,200 staff and has a biennial budget of approximately $1.6 billion.

WASHINGTON CORRECTIONS CENTER FOR WOMEN is a 62.6-acre facility located approximately two miles from Gig Harbor. The site includes living units, administration buildings, a health clinic, education buildings, a gymnasium, a chapel, industries buildings, food service buildings, and support facilities.

Whether the work is inside a prison, in community corrections, or in an administrative office, the Washington State Department of Corrections professional staff experience a high degree of personal satisfaction knowing they are creating environments in which all offenders can learn to make choices that contribute to a safer society.


Customer Service/Office Management Greet and check in patients for daily appointments, notify therapist of patient arrival. Greet and check in all staff and offenders. Provide excellent customer service to assigned professional staff, Health Services Administration, facility executives, custody staff and patients. Write infractions as appropriate. Promote safety and security.

Reception and Staff Support Be an active participant of safety and security in all health services buildings, monitor radio transmissions, check in with major control when required. Establish professional boundaries with patients. Direct offenders to exhibit appropriate and respectful behaviors at all times. Obtain and return patient charts from medical records building on a daily basis. Answer and route phone calls. Draft and/or proof read correspondence. Learn and use DOC computer software including OMNI-HS Filing and maintaining documentation. Clearly communicate with supervisors about needs, concerns, problems, and suggested process improvements. Schedule offender groups, coordinate group room schedule. Submit Work Orders as needed Manage email and ensure timely response. Resolve problems, respond to offender inquiries regarding rules, regulations, policies, department procedure, and department services.


Required Qualifications:

  • High School Diploma or GED equivalent
  • Two years of clerical experience (preferably in a medical or mental health setting) Supplemental Information

'The mission of DOC is to improve public safety.'

For additional information about the agency, please visit www.doc.wa.gov.



Provide a minimum of three (3) professional references with your application. The Department of Corrections defines a professional reference as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. Failure to provide this information may result in your application not being considered for this position.


**Your answers to the supplemental questions MUST be supported by the work experience section in your application, or you may not be considered for this position. Resumes will not replace the "Work Experience" section of your online application. You may be disqualified if your work experience does not include information used to: 1) Meet the minimum qualifications of the job, and 2) back up your answers to the supplemental questions.

Only complete applications will be considered. Please ensure the application is complete, with employer and supervisor addresses and telephone numbers; and that all other blocks of information are complete, to include salary and the reason for leaving prior employment. Incomplete applications may eliminate the candidate from further consideration.**

All DOC Employees are fingerprinted for a criminal history background check.

Employees work with offenders in a potentially hazardous setting. Please consider this when deciding whether to apply.

We are committed to maintaining a drug and alcohol free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process. Applicants who test positive for any controlled substances, including marijuana, will be disqualified from consideration.

Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

Tuberculosis is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment may also be required. Employment is not contingent upon test results.

If this position is included in a Union Shop, employees will be required to become members within thirty (30) days of employment.

We are committed to hiring individuals who possess core diversity competencies:

Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.

Work effectively with men and women of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.

Respectfully acknowledge people's differences and recognize these differences are important and valuable.

Promote inclusiveness.

Be culturally sensitive and appropriate.

Respect and value diverse backgrounds and traditions.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, diversity, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

For questions about this recruitment, or to request reasonable accommodation in the application process, please e-mail Kari Miller at kari.miller@doc.wa.gov or call us at (253) 858-4691. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

Job Type: Full Time - Permanent

Job Number: 2016-10350

Department: Dept. of Corrections

Closing: 10/22/2016 11:59 PM Pacific

Agency: State of Washington

Address: View Job Posting for Agency Information View Job Posting for Location, Washington, 98504.

Website: http://www.careers.wa.gov

Salary: $28,908.00 - $37,284.00 Annually

Location: Pierce County - Gig Harbor, WA