Veterans Affairs, Veterans Health Administration HEALTH SYSTEMS SPECIALIST - Credentialing in Harlingen, Texas

Veterans Affairs, Veterans Health Administration
1 vacancy in the following location:
  • Harlingen, TX
Work Schedule is Full Time - Permanent

Opened Tuesday 10/18/2016 (5 day(s) ago)

** Closes Monday 10/24/2016 (1 day(s) away)

Job Overview

Vacancy ID: 1827080

OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”).

America's Veterans need you! To find out more, go to


This position is located in the Medical Staff Office at the VA Medical Center in Harlingen, TX.

The employee will serve as technical advisor to service chiefs on routine and non complex matters related to credentialing and privileging health care practitioners.


  • Researching and reviewing related literature and regulations in order to keep informed of current requirements in the credentials and privileging arena.
  • Analyzing assignment to identify areas with high potential for improvement of the process.
  • Assuring compliance with credential and privileging guidance and standards.
  • Assisting in drafting local credentialing policies and Medical Staff Bylaws in compliance with all applicable regulations.
  • Assisting in making recommendations to executive leadership based on analysis of new requirements and the impact on the organization.
  • Assisting in developing, analyzing , implementing and evaluating comprehensive short, mid and long terms plans for credentialing and privileging programs.
  • Serving as subject-matter expert for credentialing and privileging processes.
  • Managing operation of a medical credentialing office involved in the appointment and reappointment of physicians and other medical personnel such as dentists, podiatrists, optometrists, doctoral psychologists, advance practice nurses, and physician assistants.
  • Ensuring provider credential files are prepared properly, maintained appropriately, and are accurate and current.
  • Performs other duties assigned as it relates to the position.

Work Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m.

Travel Required
  • Not Required
Relocation Authorized
  • No
Job Requirements
Key Requirements
  • You must be a U.S. citizen to apply for this job
  • You may be required to serve a probationary period
  • Background investigation may be required
  • Selective Service Registration is required for males born after 12/31/1959



GS-09: Do you possess one year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is related to the work of the position to be filled? This experience must be equivalent to at least the GS-07 level in the Federal Service. Specialized Experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement, and interpreting regulations, directives, and manuals regarding medical center policies, utilizing various computer systems for data entry of Credentialing and Privileging and dissemination of the data.


GS-09 Master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such a degree or L.L.B. or J.D, with major study in hospital administration, public health administration, or in the related field of the position to be filled such as course work in health care administration. NOTE: A transcript or course listing must be submitted if you are basing all or part of your qualifications on education. Applications submitted without this information will not receive credit for education. This education must have been obtained in an accredited business or technical school, junior college or university for which high school graduation or the equivalent is the normal prerequisite. (OFFICIAL/UNOFFICIAL TRANSCRIPT REQUIRED)


GS-09: Equivalent combinations of experience and education as described above to meet the total requirements of the position. This education must have been obtained in an accredited business or technical school, junior college or university for which high school graduation or the equivalent is the normal prerequisite. (OFFICIAL/UNOFFICIAL TRANSCRIPT REQUIRED)


This position includes a Selective Placement Factor (skill, knowledge, ability or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration.

The Selective Placement Factor for this position is:* "I have experience as a Health Care System Credentials File manager or Credential Specialist in the processing of credentialing and privileging of providers".*

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:


  • Knowledge of a wide range of concepts, principles, practices, policies and procedures of credentialing and privileging services.
  • Knowledge of Federal handbooks and directives, policies, Standard Operating Procedures, and local medical center policies related to the principles, practices and program goals of the credentialing and privileging program.
  • Knowledge of basic principles, provisions and practice of credentialing and staffing and accreditation and regulatory issues such as The Joint Commission an Office of Inspector General/Combined Assessment Program (OIG/CAP).
  • Knowledge of state licensure, credentialing, privileging and scope of practice issues related to delivery of health care in various settings.
  • Ability to communicate both in person and in writing with a broad range of clinical, administrative and technical skill to community groups and individuals.

PHYSICAL REQUIREMENTS: The work is mostly sedentary; however, walking and stair climbing, bending, stooping and carrying light weight documents, folders and manuals are required. Hearing and distinct speech are essential due to the extensive use of the telephone as a means of communication to give instruction and receive information. Employee must possess manual dexterity to enter computer information. Mental concentration to meet critical deadlines is essential.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

* Note:* A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Veteran's Preference: When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference," (go to and required documentation with your application materials. For more information on Veterans' Preference, please visit

Security Clearance

Public Trust - Background Investigation

Additional Information
What To Expect Next

After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.” For a more detailed update of your status, click on “more information.” Information regarding applicant notification points can be found in the USAJobs Resource Center.


VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered:

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Federal Government has special excepted appointing authorities for persons with qualifying disabilities, such as Schedule A. Specific information can be found at IMPORTANT: If you would like to receive consideration as a Schedule A applicant, you must contact the Human Resources office at the facility where this position is located at (956)430-9334.

Other Information

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Salary Range: $48,968.00 to $63,654.00 / Per Year

Series & Grade: GS-0671-09/09

Supervisory Status: No

Who May Apply: United States Citizens

Control Number: 453617600

Job Announcement Number: ANS-17-DBA-1827080