Kelly Services Business Systems Analyst in Hartford, Connecticut

Kelly Services is currently looking for a Business Systems Analyst for a 6+ month contract to hire opening in Hartford, CT. Ideal candidates will have experience building user stories, use cases, and system requirement documents. Below are additional details.

For immediate consideration: Send an updated resume to Please include the job title, location of the position and desired hourly rate on a W2 basis in the email. Also note, this position is recruited by a remote Kelly Services location, not your local branch; only qualified candidates will be contacted regarding next steps.

Job Summary: The Business Insurance Strategic Work Intake Program is seeking a self-motivated Systems Analyst to work on our strategic systems. You will be joining a group of dedicated professionals charged with leading Travelers to be in position to truly change the way the organization does business.

This position will work closely with our business customers and the IT Development Team on our newly built systems team. The Systems Analyst will work in a team environment analyzing business problems, devising solutions, producing documentation, and supporting the software development. This individual will also be expected to work across business user, technical users, and data specialties.

The major roles and responsibilities of this position will include:

Analyze business needs and processes, and develop detailed features and user stories for changes, enhancements, and new development.

Research and analyze business problems to determine if systems solutions are advisable and available.

Determine impacts to workflow and assist in the development of new workflows.

Support both large enhancements and ongoing system maintenance work simultaneously.

Support the planning and execution of testing.

Assist in troubleshooting application issues with the business and development teams.

Assist and support the definition, development, and implementation of systems-based and non- systems-based solutions.

Build close working relationships with both business and IT partners.

Build understanding of the business unit supported.

Provide management with accurate and timely status information.

Qualifications (Required):

BA/BS in MIS, Computer Science, Communications or related field (GPA of 3.4+ Preferred)

5 or more years’ experience performing business systems analysis

Experience with following business analyst competencies:

Requirements elicitation.

Requirements documentation.

Requirements management and communication.

Ability to adjust priorities based on changing situations. Ability to embrace feedback and the desire to further develop skills. Excellent verbal and communication skills.

Qualifications (Preferred):

Knowledge of Kanban/Agile/Lean Property / Casualty insurance knowledge. Experience with the following business analyst artifacts is preferred:

Building and eliciting requirements in User Story format Building and eliciting requirements in Feature format SRD (Systems Requirements Document) Use Cases Process Workflow Diagrams

Ability to support change through collaboration, brainstorming, asking questions, and thinking outside of the box

Why Kelly®? With Kelly, you’ll have direct connections to leading IT organizations in the best companies around the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 97 of the Fortune 100™ companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent: people like you.

Last year we found 10,000 opportunities for IT professionals. Let us help advance your career today.


Kelly Services®

As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]

Category: IT/Software Development