HCA, Hospital Corporation of America Case Mgr in Hopewell, Virginia

GENERAL SUMMARY OF DUTIES –The Case Management/UR Manager in conjunction with the Program Director coordinates all aspects of Case Management, Program and UR functions in the Department.


  • Manages all aspects of Case Management, Program and UR including, but not limited to, best practice initiatives; treatment planning; compliance with all regulations; FTE management; and referrals to the continuum.
  • Proactively manages outcome measures, patient satisfaction, HBIPS and other important monthly processes.
  • Actively assesse and reassesses departmental needs and provides strategies for change.
  • Integral part of the management team working closely with other manager especially with referral development in the continuum.
  • Provides monthly reports as determined, including UR and Case Management data.
  • Demonstrates good judgment in handling situations not covered by verbal or written instructions.
  • Follows established policy and procedures in performing job functions.
  • Interacts and communicates with others in a way that promotes a positive and cooperative work environment.
  • Demonstrate effective problem solving skills, channels concerns appropriately and demonstrate the ability to provide input, suggestions and support
  • Demonstrates ability to set priorities and demonstrates a thorough knowledge of work practices.
  • Ensures patient rights and confidentiality.
  • Able to assess and reassess needs of patients.
  • Works collaboratively with hospital departments to assist managing behavioral health assessment needs.
  • Participates as an active member of the multidisciplinary team.
  • Coordinates and participates with appropriate interested parties and physicians through the patient referral inquiry, admission, treatment and discharge process.
  • Performs other duties as assigned by Program Director.

* Posses a thorough knowledge of current behavioral health concepts, principles and methods of treatment. * Possess good communication skills verbal and written. * Possess good organization skills and be able to act on multiple tasks. * Understand and be able to train on all the state and federal standards regarding behavioral health assessment, petition, medical screening and patient rights.

EDUCATION * Required:Graduation from an accredited College or University.

EXPERIENCE * Prefer 1-3 years experience in a behavioral healthcare setting performing clinical assessments or in a clinical treatment setting. Prefer 1-3 years experience with Utilization Review.

CERTIFICATE/LICENSE * Required: Licensed in the State of Virginia as a Licensed Social Worker or preferred, LPC

Title: Case Mgr

Location: Virginia-Hopewell-John Randolph Medical Center - Hopewell

Requisition ID: 02699-34825