JPMorgan Chase Research Specialist - Debit Card Research & Service in Indianapolis, Indiana

The Operations job family provides day-to-day management for various operations functions, including roles that provide overall management and oversight of a Line of Business Operations group or program.

As a Research Specialist you will be: ▪ Responsible for completing critical customer request related to Debit Card issues and maintenance. * Performing quality reviews of requests to ensure the assignments were completed timely and accurately. * Assist with the review and update of procedures and corresponding process maps. * Review work of team members to ensure quality standards are met

Skills required advanced: ▪ Oral & written communication skills ▪ Problem solving skills
▪ MS Office skills, including Word, Excel and Outlook ▪ Organizational skills ▪ Attention to detail

Knowledge required is advanced: ▪ LOB knowledge ▪ Debit Card business processes and procedures ▪ Product knowledge ▪ Customer Service Knowledge - service oriented

Job: *Operations Management


Title: Research Specialist - Debit Card Research & Service

Location: IN-Indianapolis-Indianapolis West Operation Ce / 11025

Requisition ID: 160084787