HCA, Hospital Corporation of America System Administrator in Kansas City, Missouri
More About HCA..... * For a sixth consecutive year HCA has earned national recognition as one of the best workplaces for information technology professionals. HCA ranked No. 42 on/Computerworld/’s 2014 "Best Places to Work in Information Technology" list of 100 companies.
- HCA has been recognized by the Ethisphere Institute as one of the World's Most Ethical Companies.
SUMMARY OF DUTIESThe system administrator implements, monitors and supports servers and storage environments for all centralized division and/or facility equipment, and provides operational application support, including image archive and disaster recovery. The system administrator provides server and desktop technology support, including operating system maintenance, application maintenance and ensures division and facility-based systems adhere to HCA IT&S security, user access and configuration policies. This position works very closely with other corporate, division and facility technical personnel to coordinate the implementation and ongoing support of systems physically hosted at the division data center and facility locations. The system administrator also monitors and diagnoses server and storage devices, provides support for incidents which cannot be resolved by the division service desk or technical analysts, and coordinates installation of new equipment for facility projects.
DUTIES INCLUDE BUT ARE NOT LIMITED TO
Installs and supports server and desktop technologies for centralized division and/or facility equipment (including operating system maintenance, application maintenance, image archive, disaster recovery)
Provides operational applications support
Provides support services to monitor, backup, and diagnose servers and storage equipment; recommends corrective action to failing server and desktop equipment
Provides On-call support (24x7) to assist with troubleshooting, escalation, or recovery of failing equipment
Supports and coordinates installation of server and desktop technology for new projects. Participates, as needed, in division/facility technical implementation projects.
Develops and maintains procedures for equipment installation and configuration support
Creates and maintains documentation for equipment installation and configuration support
Works closely with corporate, division, and facility personnel to coordinate the implementation and ongoing support of systems physically hosted at the Division Data Center and facility locations
Coordinates sharing of best practices and policies and procedures
Participates in activities which improve departmental and organizational performance
Interfaces directly with a wide variety of end users and technical counterparts in other division, facility, and corporate roles
Trains Technical Analysts and Sr. Technical Analysts
Adheres to and supports HCA IT&S standards, policies, and procedures
Maintains and protects confidentiality with regard to all aspects of patient care
Adheres to Code of Conduct and Mission and Value Statement.
Performs other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
Requires a strong knowledge of supported server, application, network, security systems, virus protection, and hardware configurations.
Demonstrated strength in statistical/analytical tools for system monitoring.
Possesses superior analytical and design capabilities.
Understands the business implications of technology decisions.
Demonstrates a customer orientation; establishes and maintains customer relationships.
Must be able to drive to assigned sites to complete work EDUCATION
Bachelor's degree in information systems or healthcare-related field is preferred. EXPERIENCE
Requires minimum of two years experience in a technical role directly supporting desktop and/or application servers in an Information Technology environment.
Advanced training and/or certification in network and security standards, equipment and protocols is also desired.
Strong statistical and analytical tools for system monitoring. CERTIFICATE/LICENSE
Technical certifications - highly desirable: Cisco, Microsoft, advanced training in network and security standards, equipment, and protocols.
Valid state drivers license and proof of auto insurance, if applicable
Title: System Administrator
Location: Missouri-Kansas City-Field IT%26S - Midwest Division
Requisition ID: 25024-9888