Goodwill Industries of Southeastern Wisconsin, Inc Child Support Administrative Assistant in Kenosha, Wisconsin
Are you customer service oriented with good clerical skills? Do you want to work for a company where your work makes a difference in people's lives? If yes, then look no further and come join one of Forbes 20 Most Inspiring American Companies.
As the Child Support Administrative Assistant, you will provide a variety of office assistant duties, under general supervision, to support caseworkers and account clerks in the Child Support Agency.
Answer phone calls regarding child support accounts.
Direct phone calls to the appropriate case workers.
Update basic participant contact information timely and accurately.
Act as a receptionist for those customers who visit the office, providing basic program information.
Assist participants with signing-up for on-line account access.
Print account history reports as requested.
Minimum high school graduate or equivalent, post secondary education preferred.
Two years related experience preferred.
Knowledge of clerical duties in an office environment.
Ability to prepare and maintain neat, accurate, and complete records of statistical data used in reporting.
Ability to work and communicate effectively with employees, the public, and a variety of professionals in professional and cooperative manner.
Knowledge of basic computer programs.
Ability to set priorities, work independently, and identify and solve work related problems.
Ability to handle sensitive/difficult situations.
Knowledge of safety practices and procedures in the working environment.
Ability to maintain confidentiality.
Ability to work effectively and accurately with minimal supervision.
Requisition Number: 16-0983
Post Date: 10/17/2016
Title: Child Support Administrative Assistant