TD Bank Deposit Operations Representative III in Lexington, South Carolina
Auto req ID 139792BR
Job Title Deposit Operations Representative III
Job Status Full Time
Country UNITED STATES
Province/ State South Carolina
Location Lexington Center (SC)
Business Line TD Bank AMCB
Job Category - Primary Operations & Underwriting
Job Category(s) Operations & Underwriting
TD Description About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. at http://www.tdbank.com/ Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com at http://www.td.com/ .
The Deposit Operations Representative III processes paperwork received from branches and other units to ensure accuracy and completeness. The Deposit Operations Representative III takes corrective action as necessary.
•Performs routine administrative tasks exercising some judgment and discretion in the performance of duties usually in support of a single unit or team within Deposit Operations.
•Tasks are varied and are usually performed independently within standard policies and procedures. May review work of others to ensure accurate processing.
•Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities.
•Makes non-routine entries into processing and tracking systems related to paperwork, deposits, and information processed.
•Performs preliminary research on suspicious items and reviews findings with lead or supervisory staff to help prevent fraudulent activities.
•May provide information and procedural knowledge for less experienced staff.
•Clarifies procedures and performs complex aspects of tasks performed by assigned unit or team.
•May act as an experienced resource for information and know-how for less experienced staff.
•Assesses work flow and productivity of assigned units to make improvement recommendations to management.
•Contacts Customers to explain items affecting their accounts.
•Processes Customers’ written requests such as death notices, tax changes, tax audits and other account information changes, corrections or updates.
•High school diploma or GED
•1-2 years related experience
•Basic computer literacy and proficiency in common PC applications.
•Knowledge of deposit services policies and procedures is preferred.
•Excellent Customer Service Skills.
•Demonstrated attention to detail and the ability to prioritize workload to meet unit objectives is required.
•Ability to work independently in a team environment.
•Completed or enrolled in Compliance Training.
•Excellent verbal communications skills.
Hours Monday - Friday 8 am to 5 pm
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you have a disability that requires an accommodation to complete the application process, please e-mail TD Bank's HR Compliance Department at firstname.lastname@example.org. Please include your full name, contact information and details about your request within the e-mail.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**Province/State (Primary) South Carolina
City (Primary) Lexington