Citi IPB US Sr. Project Manager in Long Island City, New York

  • Primary Location: United States,New York,Long Island City

  • Other Location: United States,Florida,Miami

  • Education: Bachelor's Degree

  • Job Function: Program/Project Management

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 16048292


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.

Key Responsibilities:

  • Provide overall guidance and support to ensure project meets business objectives

  • Create and receive approval for project plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central project issue log

  • Collaborate with business and stakeholders and create project plan in accordance with business needs and with all stakeholders identified. Working cross businesses teams.

  • Ensure funding has been approved for the project and manage project expenditure

  • Identify project risks and collaborate with the Project Sponsors, when appropriate

  • Manage vendor performance as required

  • Lead project development, design and implementation

  • Work with project stakeholders to ensure project implementation

  • Create project plan and collaborate on benefits management plan, stakeholder management plan, acceptance plan, and central project issue log

  • Manage resources for project

  • Identify, document, and understand project dependencies

  • Identify key stakeholders who participate in project scope definition

  • Manage project costs, including tracking, identifying variances, and reforecasting project costs as needed

  • Measure project management performance against standards

  • Manage project staffing levels

  • Create project communication needs and project communication plan

  • Create the project risk management plan

  • Collaborate with procurement team to create, administer, track, and eventually close project contracts

  • Manage multiple (2 - 3) complex projects, meeting aggressive deliverable dates. Manage cross functional areas and display heightened ability to communicate clearly and concisely with technical and business teams.

  • Ensure that all development and deployment of business solutions adheres to Citi Technology and Project Management guidelines. Perform all tasks following applicable Citi Policies and Procedures, ensuring a high level of integrity.

  • Maintenance of accurate Change Control and Project Tracking (PTR) Logs and providing timely reporting during all phases of the project.

  • Monitoring and tracking of expenses incurred. Management of project resources in a highly matrix environment

  • Manage the overall plan for the business related activities, including development of overall project. Projects are delivered on time, meet requirements and are within budget.

  • Provide presentations to senior management (as needed) and be able to explain complex topics in appropriate business level language to garner understanding and approval of projects.

Management of service providers for BAU lifecycle

  • Issues and new developments are communicated accurately, managed from initiation through implementation, and are delivered in a timely manner, articulate change management procedures as needed.

  • Perform other duties as requested.


  • 5 - 7 years experience with financial service industry

  • Capable of managing 2 - 3 complex projects simultaneously, concurrently with providing project and BAU support tasks

  • Ability to successfully manage relationships with business/ technology representatives and vendors.

  • Flexibility to manage multiple priorities.

  • Ability to modify based upon new business directives.

  • Understand funding procurement and activities related to requisitioning funds for the project lifecycle

  • Bachelor's Degree required and Project Management basics

  • Technology/Operational background (KYC platforms, Product Platforms, AML systems), some programming exposure to understand the development life cycle standards.

  • Strong business analyst background in preparing business requirements

  • Strong interpersonal skills and ability to communicate with all levels of management.

  • Strong project/time management skills (deadline/result oriented and able to multi-task)

  • Excellent written/communication skills in English and orally in Spanish (preferable)

  • Team player