Convergys HR Business Partner in Longview, Texas

Job Title:

HR Business Partner

Job Description

The Human Resources Business Partner will provide strategic thought leadership to assigned client groups through the alignment of Human Resources initiatives to strategic business goals. The business partner will play a pivotal role in driving the desired culture utilizing effective talent management techniques that will build organizational capability and optimize the contribution of employees. In addition, they will deliver operational excellence and provide a seamless end-to-end service, as well as significantly contributing towards and shaping business strategy, whilst facilitating transformation and organizational change.

Principal Duties and Responsibilities:

  • Align people strategies to business strategies to harness talent and create teams that will enable and sustain a high performance culture

  • Identify how to secure, manage, and motivate a workforce that can execute the business strategy

  • Research market trends and benchmark leading practices

  • Forge and maintain relationships with Consulting Practice Executives and Directors and provide thought leadership and HR Direction in Management Meetings

  • Partner with key stake holders in acquisitions, divestitures, and integrations

  • Collaborate with Centers of Excellence to generate ideas and leverage resources to facilitate an effective HR service, ensuring best Talent Management practices are shared and implemented consistently across the consulting business

  • Partner with business leaders in budget and strategic resource planning understanding utilization and what resource requirements are needed to meet anticipated sales pipeline

  • Drive effective use of recruitment channels and participate in selection process

  • Ensure that resourcing activities and associated strategies establish an employer identity that attracts and retains top talent

  • Create unique employee value proposition and promotional and branding initiatives that will differentiate the organization from our competitors

  • Continuously monitor attrition drivers and develop innovative employee retention strategies

  • Reward planning, recommend compensation and benefits incentives that will foster a highly motivated culture

  • Establish initiatives to drive performance management, succession planning, competency career development frameworks, career roadmaps, and development plans

  • Revise and continuously improve the orientation program for new employees to expedite effective transition into the business

  • Work with mobility and expatriate experts to create a framework to effectively mobilize consultants globally

  • Coach business leaders on employee relations, corporate governance, code of ethics, and HR Direct

  • Provide management information, metrics, and status reports to demonstrate progress towards key milestones

  • Understand the organizational systems, tools, and processes and provide user guidance and coaching to managers

  • Responsible for selecting, training, developing, and managing performance of direct reports in area of specialty; and mentoring, coordinating, planning, and providing direction for work group(s) in accordance with the organization's policies and applicable legal requirements

Education and Professional Certifications:

  • Bachelor's degree in related field from a four-year college or university with six to eight years related experience

  • Equivalent combination of education and experience will be considered

  • HRCI Certification preferred, i.e. PHR, SPHR

Candidate Profile:

  • 7+ years’ experience in a strategic HR Manager/HR Business Partner capacity

  • Influential at all business levels with strong commercial awareness and understanding of market dynamics

  • Previous HR experience in both large global and smaller consulting organizations

  • Functional expertise in talent attraction, talent management, organizational development, employee relations, and compensation and benefits

  • Strategic thinker; asks key questions and challenges management thinking

  • Highly committed and able to deliver to a transformational agenda, providing change focus, utilizing a range of coaching and influencing skills to achieve success

  • Strives for continuous improvement and enhances existing working practices and shares best practice

  • Determines how the HR function can deliver expected value and contribution to the organization

  • Regularly looks for development opportunities for themselves and others

  • Takes personal accountability and encourages others to do the same

  • Demonstrates high-drive and energy with a strong work ethic

  • Plans, organizes, and effectively schedules personal workload and leverages technology

  • Conveys ideas in a clear focused way using effective verbal and non-verbal communication techniques

  • Comfortable working as part of a virtual HR team in a standalone role and willingness to travel to other office locations in the North America

Must have proficiency with Microsoft Suite


USA, Longview, TX

Language Requirements:


Work Experience:

Time Type:

Full time

Who We Are

At Convergys, our mission is to set the standard in our industry through unparalleled care for our clients, customers & people.

For our clients, this means our 125,000 team members wake up every day united by a common goal: helping our clients maintain exceptional relationships with their customers.

For our people, this means a commitment to each other to accomplish great things, build careers, and have some fun along the way!

Build Your Career With Convergys

When you become part of our team, you join 125,000 talented people around the world who represent some of today’s leading brands. At Convergys, one of our values is to "Grow As a Team." It's in our DNA to prioritize teamwork and develop our people. By working together, we achieve great things for clients and create opportunities to build rewarding careers. You can be part of that when you join our team. And it's all at your fingertips!

Watch the video below to hear from some of our employees around the world as they talk about what it means to be part of the Convergys team.

Convergys has careers available in 31 countries at 150+ locations.

Establish your career with a company that has locations across the world. You can grow personally and professionally - and make a difference for customers and for the communities where we live and work.