Los Angeles County Metropolitan Transportation Aut WORKERS' COMPENSATION ANALYST in Los Angeles, California

Basic Function

Performs journey-level functions/processes in support of the Workers’ Compensation function in accordance with California Labor Code and coordinates the activities of the Transitional Duty Program (TDP) with Metro.

Example Of Duties

  • Conducts journey-level investigations upon receipt of new claims
  • Reviews and responds to all incoming legal and medical mail on a timely basis in accordance with California Labor Code regulations
  • Audits claim files to ensure all benefits have been paid appropriately
  • Provides quality customer service to all Metro staff as well as outside providers
  • Maintains close working contact with injured employees and division personnel
  • Maintains claim files on an effective diary system
  • Works closely with legal to strategize on appropriate handling of claims
  • Provides a high quality of work in accordance with Metro’s policies and procedures
  • Prepares for quarterly file reviews with division personnel
  • Meets with division personnel on a quarterly basis to review open Workers’ Compensation cases
  • Contributes to ensuring that the EEO policies and programs of Metro are carried out This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

Requirements For Employment

  • Bachelor's degree - Related field
  • 2 years' professional-level experience examining California Workers' Compensation indemnity claims
  • Professional certificates/licenses: Insurance Education Association Certificate and California Workers' Compensation Self-Insured
  • Prior employers’ designation Certificate required
  • Administrator's Certificate desirable
  • Valid California Class C driver license
  • Experience as outlined above may be substituted for education on a year-for-year basis


  • Theories, principles, and practices of workers' compensation claims administration
  • Applicable laws, rules, and regulations of workers' compensation


  • Perform professional workers' compensation claims administration work
  • Organized and prioritize work
  • Analyze situations, identify problems, and recommend solutions
  • Use good judgment when handling highly confidential information
  • Compile, analyze and prepare comprehensive management reports
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
  • Communicate effectively orally and in writing
  • Interact professionally with various levels of Metro employees and outside representatives
  • Travel to offsite locations within a reasonable timeframe
  • Read, write, speak, and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

**METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012

Telephone:**(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (cv)

*Open to the public and all Metro employees

Bulletin No: 008011-010


Closing Date: 26-OCT-16

Salary Grade: H1H

Salary Range: $55,848 - $69,826 - $83,762

External/Internal: EXTERNAL