Planned Parenthood Health Care Assistant (Worcester) in Massachusetts


Planned Parenthood League of Massachusetts

Health Care Assistant

Worcester, MA

Care. No matter what.

PPLM has been a leader in promoting sexual health for more than 85 years. We believe that all people deserve the information and expert services to make informed, personal decisions that affect their health, their lives and their futures. We are the state’s leading provider of sexual and reproductive health services. We educate families and empower youth to make responsible choices that lead to healthier lives. We advocate for policies that improve sexual health.

Position Summary:

The Health Center Assistant (HCA) works closely with patients by providing a variety of patient supports including medical and lab assisting and gathering patient information. HCA’s work closely, as a valued team member, with all health center staff including clinicians and physicians.

Essential Responsibilities:

Direct Patient Care-

  • Provides empathetic and appropriate professional care to each patient.

  • Understands and abides by HIPAA standards.

  • Tasks may include taking accurate vital signs and medical history, educating and providing information to patients and room and equipment preparation.

  • Prepares procedure rooms.

  • Provides patient support and education.

Other Responsibilities:

  • In order to meet the functional qualities of the position one must be able to lift up to 30lbs and have sufficient stamina to move efficiently throughout the health center for 90% of scheduled shift.

  • Must be able to bend and reach to stock inventory and supplies for procedure/exam rooms and respond to patient care needs.

  • Must have oral, auditory and visual ability to ensure effective patient communication.



  • High School Diploma/GED.

  • Strong customer service orientation.

  • Strong communication skills and an ability to engage with a diverse patient population.

  • Must be available to work daytime, evenings and Saturdays.

  • Ability to work efficiently in a busy health care environment.

  • Commitment to PPLM’s mission and values.


  • Medical Assistant or related certification

  • Healthcare experience

  • Bilingual (English/Spanish)

Planned Parenthood offers a comprehensive benefit package which includes; Health and Dental insurance, retirement savings, a generous vacation package, flexible spending accounts, and many additional benefits.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY. Planned Parenthood League of Massachusetts is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Location: MA

Activation Date: Sunday, October 16, 2016

Expiration Date: Tuesday, October 17, 2017

Apply Here