HCA, Hospital Corporation of America Patient Representative in Montgomery TX, Texas
The HCA Physician Services Group (PSG) is the physician solution for the Hospital Corporation of America. PSG makes it easier for physicians to practice medicine by reducing the burdens of managing an independent practice and infusing the best clinical and operational standards in every office. With 13,000 employees that work in more than 790 practices across 21 states, PSG is leading the way by delivering high quality, cost effective health care in communities across the country.
We offer an excellent benefits package, competitive salary and growth opportunities. Join our team and share your skills and talents with the nation's largest private provider of healthcare services.
The Medical Office Specialist is a key member of the CareNow Urgent Care Medical Centers and provides clinical/administrative expertise to ensure all patients receive high quality, efficient care.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
• Greeting patients and working at the reception desk • Communicating with patients and providers • Answering multiple telephones and accurately documenting messages • Forwarding telephone calls appropriately and following up on return calls • Checking-in patients and properly documenting registration • Insurance verification and verification of patient demographics • Manage Web Check-In • Retrieving medical records and delivering to appropriate providers or department • Copying and faxing duties • Collecting co-pays and cash from patients, getting authorization on credit cards • Balance cash drawer
KNOWLEDGE, SKILLS, & ABILITIES - This position requires the following minimum requirements: • Knowledge of basic office equipment including copier, fax machine, and computer • Skill in dealing with interpersonal issues and customer relations • Ability to handle multiple priorities at once with minimal supervision • Ability to comprehend and follow written and verbal instructions • Ability to organize and communicate clearly • Ability to maintain confidentiality of patient and employee information
• Provide or willing to obtain CPR certification
• Must be able to work variable shifts including days, evenings and weekends
EXPERIENCE - Less than one year of experience is required; however, one to three years of experience is preferred.
Title: Patient Representative
Location: Texas-Montgomery TX-CareNow- Montgomery MSO
Requisition ID: 24978-1758