SAP Junior Information Developer (Tech Writer) Job in Montreal, Canada

Requisition ID: 128745

Work Area: Software-Design and Development

Expected Travel: 0 - 10%

Career Status: Graduate

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.


As part of SAP’s Consumer Industries family, you will join a team working on SAP’s Retail software portfolio. You will have the unique opportunity to work on our latest S/4 HANA offering, leveraging cutting edge technologies such as SAPUI5 & SAP HANA, our in-memory database.


As associate information developer (technical writer), you will be working in a cross functional SCRUM team and following agile software development principles. You are curious about learning new business processes and application. You will be the link between your software development team(s) and the documentation/user assistance organizations.

Key tasks include:

  • Responsible for writing high quality documentation in support of our customers to help them install, upgrade and best utilize our solutions

  • You will work very closely with software developers, product owners and translators as needed. In particular, you will help create and/or review application text labels, release notes etc. as needed

  • You keep your team(s) on top of its documentation deliverables and related milestones

  • Where possible & applicable you will identify areas where our customer facing documentation can be streamlined or better organized for easier consumption

  • You actively learn new technologies and business processes (ERP, Retail, Wholesale Distribution and Fashion Management)

What we expect:

  • You are a strong team player and go the extra-mile in support of your team

  • You are willing to learn and stretch yourself


Required skills

  • University degree in technical writing or a language a related discipline (Literature, Journalism etc)

  • 0-2 years of experience as this is an entry level developer position for a new graduate

  • Excellent communications skills and mastery of English both written and verbal

  • Experience with state of the art content management systems

  • Ability to work on different parallel activities and in multiple under tight deadlines

  • Proven ability to follow through on commitments

  • Local candidates preferred

  • The ideal candidate would be able to start by January 2017

Preferred skills

  • Knowledge of several editing and/or digital content creation tools a plus

  • Initial technical writer experience or successful completion of an internship a plus

  • Agile development experience (Scrum, TDD, and Continuous Integration) is an asset


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: No Selection