SAP Education Content Consultant - SAP Hybris Job in Munich, Germany
Requisition ID: 122482
Work Area: Education and Training
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
SAP’s vision is to help the world run better and improve people’s lives.
As the cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better. SAP empowers people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.
At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. You’ll work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’ll be able to get more out of your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.
Now it’s your turn to take the next step and help make the world Run Simple.
PURPOSE AND OBJECTIVES
Hybris helps businesses on every continent sell more goods, services and digital content through every touch point, channel and device. Join a team that promotes an empowered culture, allowing all employees the ability to contribute and to make a difference. We value people that do what it takes to deliver superior results to our customers. We embrace innovative technology and new ideas.
At hybris you will find a challenging work environment with smart, dynamic colleagues and abundant opportunities to demonstrate your abilities and learn new skills.
The SAP Hybris Education Department builds and delivers technical and functional training and enablement for solutions within the SAP Hybris brand of products (Commerce, YaaS, Marketing, C4C and Billing). We are a global team of 35 located in Munich, London, Madrid, Montreal, Chicago, Sao Paolo, Beijing and Hong Kong.
EXPECTATIONS AND TASKS
Understand complex technical concepts and functional business processes quickly and explain them comprehensively in writing as well as verbally
Knowledge of one or more of the following is a plus: Java / ABAP/ Commerce / ERP or CRM
Create technical and functional training content
Create and test exercises for software development / configuration
Design and test functional use cases and business scenarios
Create PowerPoint slides for training delivery
Design and record UI demonstrations
Storyboard instructional material
Work proactively and communicate with subject matter experts (software developers, product managers, business users) and colleagues to extract the right information for instructional material and drive the creation of training content
Be aware of industry best practices for SAP Hybris projects across multiple methodologies: waterfall, agile, SCRUM, SAP Activate, et al.
Manage all activities related to the release of training content
Upload and maintain online training content
Follow release workflow
Schedule and run up-skilling sessions with trainers
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Technical ability and interest in complex programming tasks, software architecture and best practices
Willingness to dive into technical detail, experiment, configure and demonstrate technical concepts
Analytical and structured thinking combined with excellent presentation skills
Ability to work independently and collaborate effectively as a virtual member of a dynamic, dispersed team
Excellent English is a must
Degree in Computer Science, Business or other related field
Excellent verbal and written communication skills
Desire to learn new products and technologies
Experience in software development is a plus
Hands on experience with technical content creation (training or documentation), using industry standard tools
Proven track record in designing and building educational material for industry professionals
Experience working or developing with e-commerce platforms and/or SAP solutions
Experience in software business analysis, consulting or training
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at EMEA: 49 6227 7 48599 and firstname.lastname@example.org , Americas: email@example.com , APJ: firstname.lastname@example.org . Requests for reasonable accommodation will be considered on a case-by-case basis.
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