SAP SAP Fieldglass - Product Management, Information Developer Job in Naperville, Illinois

Requisition ID: 114624

Work Area: Software-Design and Development

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Product Management, Information Developer: Job Description

What We Do:

The Fieldglass Vendor Management System (VMS) allows organizations to better procure and manage their flexible workforces, including contingent labor, independent contractors and services managed through Statements of Work. Leading companies rely on Fieldglass to gain visibility into complex services spend, improve worker quality, enforce corporate and external compliance and realize greater contingent workforce program efficiencies.

What Sets Us Apart:

Fieldglass was “born cloud”. As one of the forerunners of today’s highly successful cloud delivery model, Fieldglass has been a Software-as-a-Service application since its start. At a time when many buyers were using behind-the-firewall ERP applications to manage their non-employee workforce, this VMS industry first is now the industry standard.

In addition to being one of the first to use a cloud delivery model:

  • We are the VMS market leader in global spend and have held the industry’s highest customer satisfaction rating for three consecutive years .

  • We hold accolades such as the Chicago Innovation Award, Brill Street Top 50 Employers for Gen Y and 2012 E&Y Entrepreneur of the Year!

  • We work with the world’s leading companies, including AIG, Verizon, GlaxoSmithKline, Johnson & Johnson, CVS, United Airlines, Panasonic, Rio Tinto, and many, many more.

  • We are now a part of SAP, a market leading enterprise application software company, helping companies of all sizes and industries run better.

Our People:

Our rapidly growing global workforce has an entrepreneurial spirit and knows what it takes to get things done. We are accountable, innovative, and intellectually curious! We are the best at what we do; passionate about the work we do, and make great friends along the way.

Product Management, Information Developer:

Fieldglass is looking for an Information Developer who will be responsible for creating and editing content related to Fieldglass Product Management team. This person must have excellent writing skills and must be able to research, organize, and explain complex topics in a manner that can be understood by both business and technical readers with varying levels of expertise. This position will be located in our Naperville office. Responsibilities include:

  • Perform writing assignments to document standard development requirements.

  • Proofread and edit content created by others for spelling and grammar.

  • Interview subject matter experts to understand and document features and functionality of the Fieldglass application.

  • Work independently to test and document application features.

  • Maintain documentation based on application releases and enhancements.

  • Manage multiple assignments simultaneously, while working independently as well as with others. We’re Looking For:

  • Bachelor’s degree or equivalent work experience is required

  • Minimum of 5 years’ experience in a software technical writing role.

  • Advanced computer skills especially Microsoft Word and Microsoft PowerPoint, are required. MadCap Flare/Ixiasoft experience a plus.

  • Must have excellent writing and grammar skills.

  • General understanding of DITA, HTML, and XML useful.

  • Experience with JIRA issue tracking software and Confluence collaboration software tools helpful.

  • Experience with content management systems.

  • Highly motivated individual able to grasp complex technologies, tools or knowledge and learn quickly.

  • Must have a demonstrated ability to work independently and remain within tight deadlines.

  • Familiarity with Vendor Management Systems, Managed Service Providers, and the Service Procurement Process is optional but a definite plus.


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Additional Locations: No Selection