HCA, Hospital Corporation of America Flex Pool Customer Service Coordinator/Medical Office PRN in New Orleans, Louisiana
*I. Position Summary: * Responsible for ensuring that all functions of the physician’s office practice, both clerical and clinical, that is allowed to be performed by non-licensed staff members are completed in an accurate and timely manner in order to guarantee optimal clinic flow. Performs all clinic registration process (interviews, pre-admission verification of insurance coverage, pre-certification and collection of co-pays) and under the supervision of the licensed nurse, performs a variety of direct patient care activities (venipuncture, collects non-invasive body fluid specimen and assists with diagnostic testing and clinical procedures to appropriate level of training and established procedures, stocks and maintains physical environment of the office to include exam and procedure rooms. All processes are conducted according to state, federal, and corporate regulations. Provides superior customer service. Performs all other duties as assigned.
II. Position Requirements: /(Minimum qualifications for the position)/ A. *Licensure/Certification/Registration:Requires successful completion of a medical assistant program, military corpsman, or 2 years or more clinical experience in physician’s practice. Current CPR certification. *B. *Education: High School Diploma required. Graduate from a medical assistant program, military corpsman, or 2 years or more clinical experience in physician’s practice. C. *Experience:previous clinical experience preferred may substitute 2 or more years of experience in Physician office/hospital admit office. D. Special qualifications:Must be able to successfully complete established competencies for the position within the designated probationary period. Knowledge of Insurance/Managed Care rules and guidelines. Excellent written and oral communication and guest relation skills with strong computer skills. Experience in working effectively in a fast paced environment. Skilled in maintaining information as confidential. Excellent organizational and problem solving skills. Able to adapt to changes in assignment. Ability to perform multiple tasks with appropriate prioritization and organization. Must successfully complete mandatory training as set by clinic administration. E. Hours of work: As required.
Title: Flex Pool Customer Service Coordinator/Medical Office PRN
Location: Louisiana-New Orleans-Tulane Medical Center
Requisition ID: 02560-10980