Citi Applications Support Senior Analyst in New York, New York

  • Primary Location: United States,New York,New York

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 16069701


Citibank, N.A. seeks an Applications Support Senior Analyst for its New York, New York location.

Duties: Provide advanced technical support for trading and pricing systems and related technical platform utilized by Citi’s North American Foreign Exchange (“FX”) businesses. Advise global product development teams regarding the implementation of new applications and functionality to ensure the overall stability of the platform. Monitor, troubleshoot and resolve complex production issues affecting FX transactions. Provide technical input on change and enhancement activities for the full FX trading environment, including ensuring full interoperability between associated proprietary applications, systems, platforms and technologies. Continuously implement application support capability and production stability efficiencies. Define and record application disaster recovery plans and procedures. Act as the lead subject matter expert on all operational issues and incidents occurring during the North America trading session. Mentor and guide junior analysts in various support tasks.


Requirements: Bachelor’s degree in Computer Information Systems, Computer Science, Engineering or a closely related field and 4 years of progressive, post-baccalaureate experience as a Technical Support Analyst or closely related position. Work experience must include: Supporting systems providing Foreign Exchange (FX) pricing, distribution and trade capture for a global client base encompassing real-time pricing, risk management reporting and analysis functions; Troubleshooting production issues affecting FX transactions; and Exposure to financial services domain including resolving complex problems involving real-time messaging and large datasets using techniques which minimize operational risk to trading business. Qualified applicants submit resumes referencing job code KC/ASSA/PMM to Citigroup Recruiting Dept., 3800 Citigroup Center Drive, Tampa, FL 33610. Citigroup is an EOE Employer. This position is eligible for incentives pursuant to Citigroup’s Employee Referral Program. Direct applicants only.