BAE Systems IT Software Analyst II in Ogden, Utah
BAE Systems is seeking an IT Software Analyst II to support the AF Strategic Program Information Services team. The selected applicant will join the IS team as we seek to deliver world-class capabilities for our client and their associated contractors, which will help drive productivity and innovation. This team supports system design and development, commercial tool integration, and application support and maintenance. This position will include the following duties and responsibilities:
Plan, design, configure, and maintain various IT systems and applications.
Work with internal and external organizations to support various customer user level requirements.
Resolve elevated end user support requests. Follow up with customer to ensure issue has been resolved.
Analyze business processes and develop system requirements.
Configure user access and permissions.
Monitor application status and work with vendors as needed for event resolution.
Provide technical assistance, training and system documentation.
Perform other duties as assigned.
Minimum Education and Experience
Bachelor's Degree and 2 years work experience or equivalent experience
Required Skills and Education
Required education: High School/GED and 3 years of experience.
Successful applicant will be able to work independently, demonstrate strong initiative, an ability to organize daily tasks with minimal supervision and demonstrates the following:
Strong communication skills (oral and written)
Committed to results and success in accomplishing goals
A fast learner with a demonstrated ability to quickly learn technology and understand unique system requirements
Excellent customer service skills
Working knowledge of various hardware platforms and software applications
Experience with troubleshooting, proactively identifying issues and driving them to resolution.
Familiarity with documenting system functionality, source control systems and configuration management practices
Preferred Skills and Education
Any prior experience in the following is a plus:
maintaining standards compliance
training, coaching and working directly with end users
About BAE Systems Intelligence & Security
BAE Systems Intelligence & Security, based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels. That's BAE Systems. That's Inspired Work.
Equal Opportunity Employer/Females/Minorities/Veterans/Disabled/Sexual Orientation/Gender Identity/Gender Expression. To see Inspired Work in action, visit www.baesystems.com and follow us on Facebook: www.facebook.com/baesystemsintel.
EEO Career Site
Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
TST_BAE Systems Tech Sols&Svcs Inc
IT Software Analyst II