TCF Bank Account Analyst - TCFIF Canada in Ontario, Canada
Great Bilingual Job Opportunity at TCF Inventory Finance - Canada
TCF Inventory Finance is seeking highly-qualified candidates for the Account Analyst role. The Account Analyst will be responsible for minimizing loss exposure by managing a portfolio of assigned accounts by effectively balancing customer service and collections.
/ Major Areas of Accountability /
Portfolio Control : Manage portfolio of assigned accounts to mitigate potential loss, non-earning and delinquency events within the portfolio.
Portfolio Growth : Establish and maintain strong relationships with accounts to ensure customer retention through regular communication and interaction. Enhance customer service through continual execution of TCF's service model, with strong communications with Manufacturers outside sales team.
Portfolio Maintenance : Effectively balance collections and customer service by resolving customer issues timely while understanding risk implications. Look for ways to continue with process improvements via IntelliServe suite of products.
Portfolio Compliance : Maintain compliance with established policies, processes and procedures, while also ensuring compliance to approval authorities at all time.
Special Projects as assigned : Minimum travel may be required.
Bachelor's Degree or equivalent work experience
Minimum of 5 years customer service or collections experience, preferably within the finance industry
Proficient in both English and French Language
Problem Solving Skills
Organizational/Time Management skills
Proficient in Microsoft applications
Experience with Tableau systems preferred
Working knowledge of credit disciplines preferred
Established in 1923, TCF is one of the top performing banks in the nation – and throughout its history has maintained a strong foundation. TCF has over 350 branches in Minnesota, Illinois, Michigan, Colorado, Wisconsin, Indiana, Arizona and South Dakota, providing retail and commercial banking services. TCF also conducts commercial leasing and equipment finance business in all 50 states, commercial inventory finance business in the U.S. and Canada, and indirect auto finance business in over 30 states.
TCF encourages open employee communications and promotes from within whenever possible.
We offer competitive pay, a comprehensive benefits plan, and opportunities for career advancement. For more details on our benefits, click on the/Employee Benefits/ link on our career page.
Proud to be an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or other status protected by applicable law. TCF is proud to be an affirmative action/equal opportunity employer. Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Job: *Inventory Finance
Title: Account Analyst - TCFIF Canada
Location: CAN-Ontario-Oakville-700 Dorval Drive
Requisition ID: 00QAH