Johnson Controls Metro Collector in Ontario, Canada

  • Manage accounts receivable portfolio of assigned branches / countries ensuring that customers are contacted and paying in a timely and efficient manner.
    • Handle collection, including continuous follow-up with late-paying customers to obtain payment.
    • Support cash application team by contacting customers and searching for payment details in order to allocate all incoming payments properly.
    • Identify invoices in dispute, assign them to appropriate resolvers, and coordinate the dispute resolution process by communicating with dispute resolvers, and escalating unresolved cases.
    • Perform regular account reconciliation with customers and coordinate resolution of all discrepancies.
    • Identify reasons for delay of payments, document them in the specific IT tool, and ensure that postings in IT system reflect the situation of the customer and/or invoice correctly.
    • Propose uncollectible cases for further legal actions and/or write-offs, and communicate with managers in the specific country to obtain their standpoint regarding these proposals.
    • Regularly report and analyze top open invoices with local finance & operations managers in the specific country in order to have their support and/or accelerate cash collection / dispute resolution.
    • Meeting customers face-to-face occasionally.


  • Bachelors’ degree (or local equivalent) in Accounting / Finance preferred but not mandatory
  • MS-Office, knowledge of specific ERP systems (SAP, Oracle, iScala) is an advantage
  • Perfect knowledge of English is a must
  • Enthusiastic, cooperative and positive behavior, independent problem solving approach
  • High level of communication skills and customer orientation

Job: *Finance & Accounting

Organization: *Corporate

Title: Metro Collector

Location: CAN-Ontario-Richmond Hill

Requisition ID: WD30032812279