U-Haul Data Analyst in PHOENIX, Arizona

Data Analyst

U-Haul Corporate HeadquartersU-Haul International2727 N Central AvePHOENIX , AZ


Seeking a talented data analyst to join our team. An ideal candidate will support the IT operations/Project Management Team. Must have excellent technical writing skills to produce high-quality documentation that contributes to the overall success of our projects. You will join a team of talented professionals who work collaboratively with developers, project managers, and usability experts to carry our projects to completion. This role will evolve as a unique position with lots of room for growth and a variety of responsibilities based on the business needs.


  • Collect customer requirements, determine technical issues and create written requirements

  • Identify current process flows and methods to improve data collection, provide analysis and reporting to meet business area needs

  • Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training.

  • Create tutorials to help end-users use a variety of applications

  • Provides technical assistance in training, mentoring, and coaching professional and technical staff.

  • Develops training curriculum and conducts formal training sessions covering assigned systems module.

  • Work with internal teams to obtain an in-depth understanding of the projects and the documentation requirements

Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience

  • Must work closely with the Supply Chain Management Team or Accounting Sub-ledger Team

  • Write easy-to-understand user interface text, online help and developer guides

  • Must be organized, efficient and a motivated self-starter Excellent written and verbal skill

  • Excellent analysis and problem solving skills

  • Strong interpersonal communication skills, verbal, listening and written

  • Assist with administrative projects, agendas, meeting notes and action items follow-up

  • Assist with project testing requirements and training documentation

  • Requires meticulous attention to detail but also has the capability to be a free-form thinker.


  • Proven working experience in technical writing of software documentation

  • Ability to deliver high quality documentation paying attention to detail

  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

  • Excellent written skills in English

  • Experience in Supply chain management

Strong working knowledge of Microsoft Office

Basic familiarity with the SDLC and software development


University degree in Computer Science or equivalent preferred

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