BNY Mellon Associate Benefits Payment Specialist in Pittsburgh, Pennsylvania

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.


The incumbent will provide customer service to a varying number of pension disbursement clients. Job functions include processing of client instructions and files, research, responding to client inquiries, balancing daily/monthly payment cycles, and providing a high level of customer service.


The qualified candidate will have a Bachelor's degree, preferably in Accounting or Finance, or equivalent work experience. S/He should have appropriate business skills in multi-tasking, organization, and time management, as well as excellent interpersonal and problem solving skills. The candidate must also possess a high level of oral/written communication skills in order to provide customer service for daily client contact.

  • BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.

Minorities/Females/Individuals With Disabilities/Protected Veterans.*

  • Primary Location:* United States-Pennsylvania-Pittsburgh

  • Internal Jobcode:* 08542

  • Job:* Asset Servicing

  • Organization:* Glb Inst Acctg Risk Solutions-HR14005

  • Requisition Number:* 1606724

Category: Asset Servicing