BNY Mellon Blackberry Enterprise Server - Infrastructure Operations Analyst in Pittsburgh, Pennsylvania

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.


TECHNOLOGY SERVICES GROUP (TSG) is the central infrastructure services group with a proven track record of innovating to help BNY Mellon and its customers have most reliable, nimble and cost-effective solutions in the financial services market place. BNY Mellon BXP technology is leading edge with industry first PasS/IaaS fully integrated solution, combined with enterprise standards for developers.

  • Candidate will be part of an operations team responsible for Digital Workplace Technologies.* This position will work supporting out Mobility platform and devices. Candidate should have experience working with Blackberry and GOOD as well as other Mobile solutions in a BYOD environment.**

  • Primary Job Responsibilities to Include:*

  • Blackberry Enterprise Server administration and support

  • GOOD Dynamics Infrastructure administration and support

  • Proactive and Root cause efforts around mobility platforms to enhance stability

Infrastructure Operations Analyst->> Resolves reports of various infrastructure problems dealing with the mainframe, mid-range, distributed, web, and PC environments. Works with users and management to install infrastructure software to establish and maintain the integrity of the software products life cycle. Assists with implementation and maintenance activities for computer system software and configurations. Performs environment health checks as per the procedures and request provisioning. Assists in coordinating changes to software configurations. Designs, codes, and implements infrastructure software. Assists management and users with basic hardware and software needs when recommendations are made for upgrades or new purchases. Assists more senior members of the middleware team with the installation, configuration and development of middleware utility programs and related distributed system software on multiple mainframe/distributed hardware/software environments. Aids the middleware team in providing on-site and on-call support through analysis and research. Communicates both formally and informally with customers and end users. Contributes to the achievement of team objectives.


Bachelor's degree in computer science or a related discipline or equivalent work experience required. 0-1 years of experience required, related internship experience is a plus.

  • Primary Qualifications:*

  • Previous experience supporting a BYOD environment

  • Experience with Blackberry, GOOD Dynamics and other mobile platforms

  • Experience working with Microsoft Exchange a plus, specifically related to the integration of mobile platforms

  • BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.

Minorities/Females/Individuals With Disabilities/Protected Veterans.*

  • Primary Location:* United States-Pennsylvania-Pittsburgh

  • Internal Jobcode:* 45054

  • Job:* Information Technology

  • Organization:* Technology Services Group-HR06725

  • Requisition Number:* 1611181

Category: Information Technology